IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • None
    • 5.6.4
    • None
    • Standalone

      After uploading a .docx (Word default format) to either a File List or as an attachment to a page, search will not read the content of the .docx document. Converting the .docx to .doc does allow for searching. Since .docx is the current default for Word, we shouldnt need to have all of our users convert to .doc before uploading.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • Icon: Bug Bug
              • Resolution: Duplicate
              • Icon: Low Low
              • None
              • 5.6.4
              • None
              • Standalone

                After uploading a .docx (Word default format) to either a File List or as an attachment to a page, search will not read the content of the .docx document. Converting the .docx to .doc does allow for searching. Since .docx is the current default for Word, we shouldnt need to have all of our users convert to .doc before uploading.

                        shaffenden Steve Haffenden (Inactive)
                        a17f13ba1a10 Allison Smith
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                          Created:
                          Updated:
                          Resolved:

                            shaffenden Steve Haffenden (Inactive)
                            a17f13ba1a10 Allison Smith
                            Affected customers:
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                            1 Start watching this issue

                              Created:
                              Updated:
                              Resolved: