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  1. Confluence Data Center
  2. CONFSERVER-34665

Problem with Polish diacritic chars in Confluence page export to PDF

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      Despite having UTF-8 set in the Confluence global configuration Polish diacritic letters are skipped from document while exporting to PDF file.

      Export to Word document works fine.

        1. Open_Sans.zip
          1.09 MB

            [CONFSERVER-34665] Problem with Polish diacritic chars in Confluence page export to PDF

            Matt Ryall added a comment - - edited

            Thanks for the feedback. We have a number of higher priority bugs to address first, and this issue has a workaround for affected customers, so it is treated as a lower priority.

            We're tracking this improvement request as CONF-30779.

            Matt Ryall added a comment - - edited Thanks for the feedback. We have a number of higher priority bugs to address first, and this issue has a workaround for affected customers, so it is treated as a lower priority. We're tracking this improvement request as CONF-30779 .

            Matt Harasymczuk added a comment -

            Have you considered using this simple solution in confluence?
            I have to explain at least to several my customers why your product does not support printing in other languages than English, and it sounds a little bit unprofessional while solution in in the two minute action.

            Matt Harasymczuk added a comment - Have you considered using this simple solution in confluence? I have to explain at least to several my customers why your product does not support printing in other languages than English, and it sounds a little bit unprofessional while solution in in the two minute action.

            Steve Haffenden (Inactive) added a comment -

            Hi Matt

            Thanks for getting back in touch. That's a great suggestion, we're going to take a look at this and see if we can't integrate this into Confluence.

            Regards
            Steve Haffenden
            Confluence Bugmaster
            Atlassian

            Steve Haffenden (Inactive) added a comment - Hi Matt Thanks for getting back in touch. That's a great suggestion, we're going to take a look at this and see if we can't integrate this into Confluence. Regards Steve Haffenden Confluence Bugmaster Atlassian

            Matt Harasymczuk added a comment -

            I changed the default font to Open Sans and it's working.
            How about using it by default?
            It's free and on Apache License 2.0.

            Matt Harasymczuk added a comment - I changed the default font to Open Sans and it's working. How about using it by default? It's free and on Apache License 2.0.

            Steve Haffenden (Inactive) added a comment -

            Hi Matt

            Thanks for taking the time to raise this issue. I suspect that this issue is closely related to CONF-23955. The fix for this is to upload a new font for the purposes of exporting PDF documents. Unfortunately due to the many and varied restrictions with fonts this is not something that we are currently able to handle from within Confluence. You may find the following documentation useful:

            https://confluence.atlassian.com/display/DOC/Creating+PDF+in+Another+Language

            Regards
            Steve Haffenden
            Confluence Bugmaster
            Atlassian

            Steve Haffenden (Inactive) added a comment - Hi Matt Thanks for taking the time to raise this issue. I suspect that this issue is closely related to CONF-23955 . The fix for this is to upload a new font for the purposes of exporting PDF documents. Unfortunately due to the many and varied restrictions with fonts this is not something that we are currently able to handle from within Confluence. You may find the following documentation useful: https://confluence.atlassian.com/display/DOC/Creating+PDF+in+Another+Language Regards Steve Haffenden Confluence Bugmaster Atlassian

              shaffenden Steve Haffenden (Inactive)
              1bc696984108 Matt Harasymczuk
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: