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  1. Confluence Data Center
  2. CONFSERVER-34591

Unable to Display JIRA Issue Macro By Highlighting a Hyperlink Text

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Unable to display a newly created JIRA Issue Macro with Error <JIRAISSUE> has been created, but there is a problem in adding it to the page. You can manually add it later using JIRA macro. by highlighting a Hyperlink text

      Steps to replicate

      1. Ensure Confluence is connected to JIRA and at least one project is created in JIRA
      2. Create a new Confluence page
      3. Type a sample word (e.g.: Type "Hyperlink")
      4. Highlight the word in Step 3
      5. Click on 'Link' at the formatting panel
      6. Select 'Web Link', set the address to any site (e.g: set it to http://www.google.com), and click save
      7. Save the page
      8. Highlight the word created in Step 3 (highlight the whole word)
      9. Click JIRA Icon and attempt to create a JIRA issue
      10. This warning appears and the JIRA issue macro is not included in the page:

            [CONFSERVER-34591] Unable to Display JIRA Issue Macro By Highlighting a Hyperlink Text

            Makisa Appleton made changes -
            Resolution New: Obsolete [ 11 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Makisa Appleton made changes -
            Fix Version/s New: 6.14.0 [ 83892 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 10 New: 11
            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2878961 ] New: CONFSERVER Bug Workflow v4 [ 3002812 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2804370 ] New: JAC Bug Workflow v3 [ 2878961 ]
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2738301 ] New: JAC Bug Workflow v2 [ 2804370 ]
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0

              Unassigned Unassigned
              prompas Patrice Rompas (Inactive)
              Affected customers:
              4 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: