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  1. Confluence Data Center
  2. CONFSERVER-34553

Date Picker Javascript call failing

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      When editing an existing page in Confluence using Chrome, the // causes // / to show instead of the Date Picker popping up. This does not happen in a newly created page. When looking at the Javascript console one warning and one error appears:

      Warning - 'KeyboardEvent.keyLocation' is deprecated. Please use 'KeyboardEvent.location' instead.

Error - Uncaught ReferenceError: moment is not defined VM349:7979
Confluence.InlineTasks.DateUtil.a.guessPartialDate VM349:7979
t.onAfterStart VM349:8012
b.Manager.start VM349:8001
j.activateDateAutocomplete VM349:8012
n.create.execCommand VM349:3158
aspect batch.js:245
(anonymous function) VM349:8012
execute VM349:3411
(anonymous function) VM349:3411
j.extend.each batch.js:23
g.executeHandlers VM349:3411
(anonymous function) VM349:3411
tinymce.create.dispatch VM349:2674
q VM349:3158
g

      It seems to be something to do with the "moment" call.

            [CONFSERVER-34553] Date Picker Javascript call failing

            ltran added a comment -

            This bug doesn't seem to affect 5.6 and 5.7. So I'm closing this.

            ltran added a comment - This bug doesn't seem to affect 5.6 and 5.7. So I'm closing this.

            Natalie Hobson added a comment -

            ServiceRocket states this is fixed with version 5.2.5:
            https://community.servicerocket.com/servicerocket/topics/scaffolding_plug_in_causes_trouble_with_native_date_picker_autocomplete_in_confluence_editor

            Natalie Hobson added a comment - ServiceRocket states this is fixed with version 5.2.5: https://community.servicerocket.com/servicerocket/topics/scaffolding_plug_in_causes_trouble_with_native_date_picker_autocomplete_in_confluence_editor

            Charles Keating added a comment - - edited

            Just as a note. We experienced the same issue and it was the Service Rocket Scaffolding Add-on. Once I disabled it, the issue went away. I verified it 3 more times by turning on/off the Add-On and it behaved the same. I notified ServiceRocket and they confirmed the bug and are looking into it.

            Not that it will be the same for everyone, I just wanted to add our experience.

            Charles Keating added a comment - - edited Just as a note. We experienced the same issue and it was the Service Rocket Scaffolding Add-on. Once I disabled it, the issue went away. I verified it 3 more times by turning on/off the Add-On and it behaved the same. I notified ServiceRocket and they confirmed the bug and are looking into it. Not that it will be the same for everyone, I just wanted to add our experience.

            Julie Petersen added a comment -

            I see this same issue in 5.5.6. Re-indexing does not work for me. My work-around is to load moment via the custom html

            Julie Petersen added a comment - I see this same issue in 5.5.6. Re-indexing does not work for me. My work-around is to load moment via the custom html

            Ben Wardwell (Inactive) added a comment -

            Just an FYI, when I reboot every time before I shut it down I do rebuild the indexes as a matter of procedure, since the reboot it has remained resolved for us. (500 users of whom there are about 50 users who use Confluence everyday as part of their job) Not saying this will fix your situation but couldn't hurt to try.

            Ben Wardwell (Inactive) added a comment - Just an FYI, when I reboot every time before I shut it down I do rebuild the indexes as a matter of procedure, since the reboot it has remained resolved for us. (500 users of whom there are about 50 users who use Confluence everyday as part of their job) Not saying this will fix your situation but couldn't hurt to try.

            Scott added a comment -

            Issue is happening for us on 5.5.1, restarting the app did not fix it for us.

            Scott added a comment - Issue is happening for us on 5.5.1, restarting the app did not fix it for us.

            Philipp Steinwender added a comment -

            The "Uncaught ReferenceError: moment is not defined" also appears when completing a task in the profile's task view.

            Philipp Steinwender added a comment - The "Uncaught ReferenceError: moment is not defined" also appears when completing a task in the profile's task view.

            Ben Wardwell (Inactive) added a comment -

            Also I just rebooted confluence and seemed to fix it.

            Ben Wardwell (Inactive) added a comment - Also I just rebooted confluence and seemed to fix it.

            Ben Wardwell (Inactive) added a comment - - edited

            I have the same issue with 5.5.4 and it happens with IE, Firefox, and chrome. Also if I create a new page it works. If I try to edit a page it does not. Also If I am editing a page and I copy the URL and paste it into a new browser window it works until I save it and try to re edit it.

            Ben Wardwell (Inactive) added a comment - - edited I have the same issue with 5.5.4 and it happens with IE, Firefox, and chrome. Also if I create a new page it works. If I try to edit a page it does not. Also If I am editing a page and I copy the URL and paste it into a new browser window it works until I save it and try to re edit it.

            Nguyen Duc Thinh added a comment -

            Hi,

            I have the same issue with the same version of Confluence 5.5.2

            Is there any update

            Thanks
            Thinh

            Nguyen Duc Thinh added a comment - Hi, I have the same issue with the same version of Confluence 5.5.2 Is there any update Thanks Thinh

              Unassigned Unassigned
              947c3737cf3a Chris Pugh
              Affected customers:
              9 This affects my team
              Watchers:
              15 Start watching this issue

                Created:
                Updated:
                Resolved: