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  1. Confluence Data Center
  2. CONFSERVER-34338

User Mention feature of Instructional Text Macro does not work with various browsers

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Instructional text in a global page template marked with user mention feature does not work with various browsers (Chrome 36, Firefox 31, IE 11 all on Windows 7. Works as a charm with Safari on OSX).

      How to repeat:
      1. Create a template
      2. Create an instructional text like "Type @ to add a user mention"
      3. Mark instructional text as "User mention"
      4. Save template an create a new page using the template
      5. Click on the instructional text and type @

      Result: The user mention dialog opens but will never find a result as the complete instructional text is used as search string for a user name. The cursor is set AFTER the instructional text. On IE 11 the mention works BUT the user name is displayed at the top of the page no matter where the instructional text is positioned on the page.

      This is also true for typing [ when searching for a page on a "standard" instructional text.

      This makes it impossible for us to use instructional text for user guidance.

            [CONFSERVER-34338] User Mention feature of Instructional Text Macro does not work with various browsers

            Peter Baumgärtner added a comment - - edited

            Same issue here with Firefox 61.0.1 (64-Bit) on Windows 10

            Peter Baumgärtner added a comment - - edited Same issue here with Firefox 61.0.1 (64-Bit) on Windows 10

            AEN Support added a comment -

            +1

            AEN Support added a comment - +1

            Csaba Vertessy added a comment -

            Hi,

            we have the same problem. This issue makes the @ introduction text unusable.

            Csaba Vertessy added a comment - Hi, we have the same problem. This issue makes the @ introduction text unusable.

              Unassigned Unassigned
              160e57dc4064 Jan-Peter Rusch
              Affected customers:
              22 This affects my team
              Watchers:
              11 Start watching this issue

                Created:
                Updated: