confluence-plugins/confluence-editor-plugins/confluence-editor-loader/src/main/resources/jscripts/editor-loader.js

      editor-loader.js sets the global AJAX timeout for all requests initiated via $.ajax (which is pretty much all of them) to 12 seconds.

      If an AJAX call that takes longer than 12 seconds is initiated on any page where the editor is loaded, the client will timeout and abort the request before it completes.

      An example of this happening is moving a page with a large hierarchy, this generally takes longer than 12 seconds, and will show an error message before the operation completes.

            [CONFSERVER-34233] editor-loader overrides global $.ajax timeout

            Until 5.8 is released, I have found that a workaround to this is resetting the global ajax timeout property on any affected pages through an html macro:

            <script>
             $.ajaxSetup({ timeout: 0 });
            </script>
            

            Paul Biagio added a comment - Until 5.8 is released, I have found that a workaround to this is resetting the global ajax timeout property on any affected pages through an html macro: <script> $.ajaxSetup({ timeout: 0 }); </script>

            This is fixed in 5.8 with the introduction of wrm to load editor resources (CONFDEV-22971)

            Ivan Loire (Inactive) added a comment - This is fixed in 5.8 with the introduction of wrm to load editor resources (CONFDEV-22971)

            occured with Version 5.6.3, too.

            Paula Dasch added a comment - occured with Version 5.6.3, too.

            I can confirm it's happening on 5.5.4, as well, if that matters.

            Lane Duncan added a comment - I can confirm it's happening on 5.5.4, as well, if that matters.

            happens to Confluence Version 5.4.4, too.

            Paula Dasch added a comment - happens to Confluence Version 5.4.4, too.

            voted. this happens with our 4 year old Conflunce instance with older pages

            Paula Dasch added a comment - voted. this happens with our 4 year old Conflunce instance with older pages

              Unassigned Unassigned
              sday@atlassian.com Samuel Day (Inactive)
              Affected customers:
              9 This affects my team
              Watchers:
              16 Start watching this issue

                Created:
                Updated:
                Resolved: