Indexing does not repair buggy user mentions

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    • Severity 2 - Major

      We have been dealing with buggy user mentions. The search index fails to recognize new users and instead it creates duplicate entries with an "Unknown User" prefix. We remove the index per Atlassian recommendations and rebuild the index via Linux as well as through the GUI. No luck.

      Indexing via the GUI seems completely useless.

      Please advise ASAP.

              Assignee:
              Unassigned
              Reporter:
              Arleena Faith
              Votes:
              1 Vote for this issue
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                Created:
                Updated:
                Resolved: