[CONFSERVER-33863] Failed export to PDF due to "BMP version 5 not implemented yet."

Type: Bug
Resolution: Fixed
Priority: Low
Fix Version/s: 6.13.0
Affects Version/s: 5.4.2, 5.5.2, 5.7.1
Component/s: Page - Export / Import
Labels:

Fixed in Long Term Support Release/s:

Download 6.13
Support reference count:
8
Symptom Severity:
Severity 3 - Minor
UIS:
1
Bug Fix Policy:
View Atlassian Server bug fix policy

NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

Summary

Pages containing certain types of .bmp files will fail to be imported out to PDF. This affects both single-page PDF exports or space-level PDF exports that includes this page.

Steps to Reproduce

Have a Confluence page
Add the attached bmp file to the page example.bmp
Export this page to PDF (Page tools > Export to PDF)

Expected Results

PDF export created succesfully

Actual Results

Export failed.
The below exception is thrown in the atlassian-confluence.log file:

2014-05-28 17:50:02,236 ERROR [Long running task: PDF Space Export] [core.task.longrunning.AbstractLongRunningTask] doInTransactionWithoutResult Error during PDF export
 -- url: /spaces/flyingpdf/doflyingpdf.action | userName: admin | referer: http://localhost:5542/spaces/flyingpdf/flyingpdf.action?key=TEST | action: doflyingpdf
com.atlassian.confluence.importexport.ImportExportException: Exception thrown while rendering the page 'Test Page' to the PDF document /Users/rchang/atl/conf542/home/temp/pdfexport-20140528-280514-1747-6/TEST-280514-1747-7.pdf
	at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerXmlToPdfConverter.convertXhtmlToPdf(FlyingSaucerXmlToPdfConverter.java:111)
	at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerPdfExporterService.createPdfForSpace(FlyingSaucerPdfExporterService.java:60)
	at com.atlassian.confluence.extra.flyingpdf.PdfExportLongRunningTask$1.doInTransactionWithoutResult(PdfExportLongRunningTask.java:72)
	at org.springframework.transaction.support.TransactionCallbackWithoutResult.doInTransaction(TransactionCallbackWithoutResult.java:33)
	at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:128)
	at com.atlassian.confluence.extra.flyingpdf.PdfExportLongRunningTask.runInternal(PdfExportLongRunningTask.java:52)
	at com.atlassian.confluence.util.longrunning.ConfluenceAbstractLongRunningTask.run(ConfluenceAbstractLongRunningTask.java:26)
	at com.atlassian.confluence.util.longrunning.ManagedTask.run(ManagedTask.java:35)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
	at java.util.concurrent.FutureTask.run(FutureTask.java:262)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
	at java.lang.Thread.run(Thread.java:744)
Caused by: java.lang.RuntimeException: Failed to read image
	at com.atlassian.confluence.extra.flyingpdf.LightITextFSImage.getImage(LightITextFSImage.java:128)
	at org.xhtmlrenderer.pdf.ITextOutputDevice.drawImage(ITextOutputDevice.java:768)
	at org.xhtmlrenderer.pdf.ITextImageElement.paint(ITextImageElement.java:72)
	at org.xhtmlrenderer.pdf.ITextOutputDevice.paintReplacedElement(ITextOutputDevice.java:183)
	at org.xhtmlrenderer.layout.Layer.paintReplacedElement(Layer.java:554)
	at org.xhtmlrenderer.layout.Layer.paintReplacedElements(Layer.java:511)
	at org.xhtmlrenderer.layout.Layer.paintAsLayer(Layer.java:485)
	at org.xhtmlrenderer.render.BlockBox.paintInline(BlockBox.java:265)
	at org.xhtmlrenderer.layout.Layer.paintInlineContent(Layer.java:274)
	at org.xhtmlrenderer.layout.Layer.paint(Layer.java:346)
	at org.xhtmlrenderer.pdf.ITextRenderer.paintPage(ITextRenderer.java:384)
	at org.xhtmlrenderer.pdf.ITextRenderer.writePDF(ITextRenderer.java:348)
	at org.xhtmlrenderer.pdf.ITextRenderer.createPDF(ITextRenderer.java:315)
	at org.xhtmlrenderer.pdf.ITextRenderer.createPDF(ITextRenderer.java:246)
	at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerXmlToPdfConverter.convertXhtmlToPdf(FlyingSaucerXmlToPdfConverter.java:94)
	... 12 more
Caused by: java.lang.RuntimeException: BMP version 5 not implemented yet.
	at com.lowagie.text.pdf.codec.BmpImage.process(Unknown Source)
	at com.lowagie.text.pdf.codec.BmpImage.<init>(Unknown Source)
	at com.lowagie.text.pdf.codec.BmpImage.getImage(Unknown Source)
	at com.lowagie.text.pdf.codec.BmpImage.getImage(Unknown Source)
	at com.lowagie.text.pdf.codec.BmpImage.getImage(Unknown Source)
	at com.lowagie.text.Image.getInstance(Unknown Source)
	at com.atlassian.confluence.extra.flyingpdf.LightITextFSImage.getImage(LightITextFSImage.java:122)
	... 26 more

Notes

In the case of generating space-level PDF exports, it's worth noting that the page referenced in the error is not necessarily the page that contains the BMP files. It is simply the name of the last page generated; the actual problematic page could be elsewhere.

Workaround

Take out the .bmp images from the page first before proceeding with the export

- - Sort By Name
  - Sort By Date
  - Ascending
  - Descending
  - Thumbnails
  - List

example.bmp
2.52 MB
04/Jun/2014 6:19 PM

relates to

CONFCLOUD-33863 Failed export to PDF due to "BMP version 5 not implemented yet."

Closed

Minh Tran added a comment - 04/Dec/2018 3:38 AM - edited

A fix for this issue is available to Server and Data Center customers in Confluence 6.13.0
Upgrade now or check out the Release Notes to see what other issues are resolved.

Minh Tran added a comment - 04/Dec/2018 3:38 AM - edited A fix for this issue is available to Server and Data Center customers in Confluence 6.13.0 Upgrade now or check out the Release Notes to see what other issues are resolved.

Shane Wignall added a comment - 08/Nov/2017 5:48 PM - edited

This is also happening in v6.1.0. Please fix or prevent users from uploading BMP images in the first place.

Shane Wignall added a comment - 08/Nov/2017 5:48 PM - edited This is also happening in v6.1.0. Please fix or prevent users from uploading BMP images in the first place.

Rob Moser added a comment - 04/Jun/2014 8:48 PM

If it helps any, the support issue that spawned this bug started as a bug in the first place:

https://jira.atlassian.com/browse/CONF-33700

Rob Moser added a comment - 04/Jun/2014 8:48 PM If it helps any, the support issue that spawned this bug started as a bug in the first place: https://jira.atlassian.com/browse/CONF-33700

Confluence Data Center

Details

Description

Summary

Steps to Reproduce

Expected Results

Actual Results

Notes

Workaround

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Collapse comment: Minh Tran added a comment - 04/Dec/2018 3:38 AM, Edited by Minh Tran - 04/Dec/2018 3:47 AM

Expand comment: Minh Tran added a comment - 04/Dec/2018 3:38 AM, Edited by Minh Tran - 04/Dec/2018 3:47 AM

Collapse comment: Shane Wignall added a comment - 08/Nov/2017 5:48 PM, Edited by Shane Wignall - 08/Nov/2017 6:05 PM

Expand comment: Shane Wignall added a comment - 08/Nov/2017 5:48 PM, Edited by Shane Wignall - 08/Nov/2017 6:05 PM

Collapse comment: Rob Moser added a comment - 04/Jun/2014 8:48 PM

Expand comment: Rob Moser added a comment - 04/Jun/2014 8:48 PM

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