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  1. Confluence Data Center
  2. CONFSERVER-33670

Can't Edit Page in IE 11

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    • Icon: Bug Bug
    • Resolution: Answered
    • Icon: High High
    • None
    • 5.5
    • None

    • Confluence 5.5; Windows 7; IE 11 (Version: 11.0.9600.16428);

      Steps to Reproduce:

      1. Create a Page in IE 11 (Version: 11.0.9600.16428).
      2. Edit Page.
      3. Save.
      4. Edit Page Again.
      5. Internet Explorer has Stopped Working.
      6. Click on Close the Program.
      7. Edit Page Again.
      8. Save.
      9. IE Stopped Working Again.

      Expected Results:

      IE Should save the page every time.

      Actual Results:

      IE Stopped working.

      Findings:

      If repeat mentioned procedures several times, page will redirect to this URL res://ieframe.dll/acr_error.htm#,http://localhost:8555/conf/display/SPACEKEY/TESTPAGE and following error appears:

      Workaround

      Update IE11 to a version equal to or greater than: 11.0.96000.16438.

        1. 1.JPG
          102 kB
          Saleh Parsa
        2. 2.JPG
          41 kB
          Saleh Parsa

            [CONFSERVER-33670] Can't Edit Page in IE 11

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2895451 ] New: CONFSERVER Bug Workflow v4 [ 2987842 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2785040 ] New: JAC Bug Workflow v3 [ 2895451 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2717388 ] New: JAC Bug Workflow v2 [ 2785040 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2376192 ] New: JAC Bug Workflow [ 2717388 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2263373 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2376192 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2212905 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2263373 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2160888 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2212905 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1946896 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2160888 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1742490 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1946896 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1703311 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1742490 ]

              shaffenden Steve Haffenden (Inactive)
              sparsa Saleh Parsa (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: