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    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      Our users expect to be able to login with their email address, and receive a 'wrong password' error when they attempt to login.

      They may be using the right password, and their username is in there too so they can get quite confused.

      Could login be changed to fail softly on username. i.e. if username + password fails, Confluence checks to see if the password is valid for the user with that email address.

      User behaviour also experienced by:
      https://confluence.atlassian.com/display/DOC/Changing+Usernames?focusedCommentId=568688666#comment-568688666

      https://answers.atlassian.com/questions/138031/in-confluence-how-to-make-users-login-with-their-email-address-rather-than-username

            [CONFSERVER-33044] Allow login with username or email

            As our IDP  "Oracle IDSC" that we use for SAML authentication only provides email addresses in their assertion, we need the ability that authentication could also in parallel be performed via email and not only via the user name as this is also possible we many of our other applications (windows, sharepoint etc.). Or the SAML interface configuration must allow to configure the email address as mapping of the verified user instead of the current  unconfigurable fixed user name

            Michael Mohr added a comment - As our IDP  "Oracle IDSC" that we use for SAML authentication only provides email addresses in their assertion, we need the ability that authentication could also in parallel be performed via email and not only via the user name as this is also possible we many of our other applications (windows, sharepoint etc.). Or the SAML interface configuration must allow to configure the email address as mapping of the verified user instead of the current  unconfigurable fixed user name

            Would love this feature in all Atlassian products not just Confluence.
            Will be testing the plugin from Aviram

            Jef Verheyden added a comment - Would love this feature in all Atlassian products not just Confluence. Will be testing the plugin from Aviram

            Can anyone please tell me what my username is for jira. Apparently it isn't that obvious.

            Anuj Agrawal added a comment - Can anyone please tell me what my username is for jira. Apparently it isn't that obvious.

            Aviram, thanks for exploring this via a 3rd party solution. We are currently evaluating the add-on you mentioned but have encountered a few issues (e.g. with the add-on email does work as username but the original username no longer does). That's off topic for this post but I'm still mentioning it here as the related support page (http://www.support.wikistrat.com/) is currently returning a 404. For those of us interested in the add on how can we interact more with the developers?

            Ryan Jacobs added a comment - Aviram, thanks for exploring this via a 3rd party solution. We are currently evaluating the add-on you mentioned but have encountered a few issues (e.g. with the add-on email does work as username but the original username no longer does). That's off topic for this post but I'm still mentioning it here as the related support page ( http://www.support.wikistrat.com/ ) is currently returning a 404. For those of us interested in the add on how can we interact more with the developers?

            Hi,

            Im not sure if this helps you guys as a temp solution, but I've written a plugin that allows users to login using their emails instead of usernames.
            This is for Confluence and Jira Server only.

            https://marketplace.atlassian.com/plugins/com.wikistrat.confluence.email-login/server/overview
            https://marketplace.atlassian.com/plugins/com.wikistrat.jira.email-login/server/overview

            I hope this helps

            Aviram Gabay added a comment - Hi, Im not sure if this helps you guys as a temp solution, but I've written a plugin that allows users to login using their emails instead of usernames. This is for Confluence and Jira Server only. https://marketplace.atlassian.com/plugins/com.wikistrat.confluence.email-login/server/overview https://marketplace.atlassian.com/plugins/com.wikistrat.jira.email-login/server/overview I hope this helps

            BCCHR IT added a comment -

            This is something along with native SAML support that needs to be implemented to allow for multi organizational use. If we could allow more than one organization to use Confluence, we would move towards 5000+ licenses for our Atlassian products.

            BCCHR IT added a comment - This is something along with native SAML support that needs to be implemented to allow for multi organizational use. If we could allow more than one organization to use Confluence, we would move towards 5000+ licenses for our Atlassian products.

            We run a collaboration site with 60+ organizations. As users may only participate sporadically, it is bad enough to need to remember a username as well as a password. We estimate that we will suffer a significant drop in adoption in our knowledge capture and collaboration site because people don't want to do a username lookup (via password reset) each and every time they use the system.

            I even saw on the Atlassian Blog some months back an article on how "The username is dead". We couldn't agree more! A person's email is their unique identifier.

            I would say regardless of the number of votes that you get on this Jira issue, you should implement this feature in the next release. (Perhaps people don't vote on it because they can't remember their Atlassian username??)

            Believe me, people want it.

            Jonathon Lachlan-Hache added a comment - We run a collaboration site with 60+ organizations. As users may only participate sporadically, it is bad enough to need to remember a username as well as a password. We estimate that we will suffer a significant drop in adoption in our knowledge capture and collaboration site because people don't want to do a username lookup (via password reset) each and every time they use the system. I even saw on the Atlassian Blog some months back an article on how "The username is dead". We couldn't agree more! A person's email is their unique identifier. I would say regardless of the number of votes that you get on this Jira issue, you should implement this feature in the next release. (Perhaps people don't vote on it because they can't remember their Atlassian username??) Believe me, people want it.

              Unassigned Unassigned
              4cd97cc3759c James Fehon [CP Alliance Web Team]
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              46 Vote for this issue
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              24 Start watching this issue

                Created:
                Updated: