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  1. Identity
  2. ID-8300

Allow login with username or email

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    Description

      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Our users expect to be able to login with their email address, and receive a 'wrong password' error when they attempt to login.

      They may be using the right password, and their username is in there too so they can get quite confused.

      Could login be changed to fail softly on username. i.e. if username + password fails, Confluence checks to see if the password is valid for the user with that email address.

      User behaviour also experienced by:
      https://confluence.atlassian.com/display/DOC/Changing+Usernames?focusedCommentId=568688666#comment-568688666

      https://answers.atlassian.com/questions/138031/in-confluence-how-to-make-users-login-with-their-email-address-rather-than-username

      Attachments

        Issue Links

          duplicates

          Suggestion - CONFCLOUD-33029 Accept either the username or the user's email address for login.

          • Closed
          is related to

          Suggestion - CONFSERVER-33044 Allow login with username or email

          • Gathering Interest
          relates to

          Suggestion - JRACLOUD-43057 Allow User Sign up and Login with Email & Password Only.

          • Closed

          Activity

            People

              Unassigned Unassigned
              4cd97cc3759c James Fehon [CP Alliance Web Team]
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              Dates

                Created:
                Updated: