iframe macro displays "Failure when converting editor format to storage format" when saving

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    • 1
    • Severity 3 - Minor

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      When trying to save a Confluence Page with an iframe that has an invalid 'Long Description' or 'URL', the following message is displayed:

      (!)The following error(s) occurred:
      * Failure when converting editor format to storage format.

      Also, when previewing changes:

      (!)The following error(s) occurred:
      * There was an error loading preview. Please try again later.

      Cause:

      • The 'URL' and 'Long Description' parameters don't allow spaces. They are URLs like indicated by their descriptions:
        • URL: "The URL of the document to show in the iframe"
        • Long Description: "A URL to a long description of the frame contents"

      Steps to reproduce:

      1. Create a new page with an iframe
      2. set either URL or Long Description with a text with spaces
      3. Try saving page: Results in error
      4. Set URL to a text without spaces or a URL
      5. Try saving page: Page Saved

      Solution:

      • Use a URL

      Bug:

      • The error message is unclear
      • No verification is done on the iframe macro before saving.
      • URL parameter is clearly a URL but 'Long Description' is unclear. Changing it to 'Long Description URL' might help.

            Assignee:
            Unassigned
            Reporter:
            Mauro Badii (Inactive)
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            Watchers:
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              Created:
              Updated:
              Resolved: