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  1. Confluence Data Center
  2. CONFSERVER-30847

System is in Deadlock when exporting to PDF many pages in the space

    • Icon: Bug Bug
    • Resolution: Timed out
    • Icon: Medium Medium
    • None
    • 5.1.3
    • Page - Export / Import

      When exporting to PDF a large number of pages in the space (above 15 selected) the system is processing the conversion of html pages to pdf indefinitely, stopping at 50% progress. We wait more than 1 hour and the process continues in a seemingly deadlock.
      When selecting a smaller number of pages (the same space) then export to PDF works correctly, ending the process in less than 1 minute.
      If we divide in two the number of existing pages (performing two exports) is generating the PDF file normally.
      Apparently the problem is when we select many pages.

      Steps to Issue:
      Explore > Space Operations > Export PDF > Custom Export

            [CONFSERVER-30847] System is in Deadlock when exporting to PDF many pages in the space

            H There

            We're unable to reproduce this issue locally and as there has been no update on this issue we're going to close this out as timed out.

            REgards
            Steve Haffenden
            Confluence Bugmaster
            Atlassian

            Steve Haffenden (Inactive) added a comment - H There We're unable to reproduce this issue locally and as there has been no update on this issue we're going to close this out as timed out. REgards Steve Haffenden Confluence Bugmaster Atlassian

            Hi There

            Just wondering if you have any updated on this issue.

            Regards
            Steve Haffenden
            Confluence Bugmaster
            Atlassian

            Steve Haffenden (Inactive) added a comment - Hi There Just wondering if you have any updated on this issue. Regards Steve Haffenden Confluence Bugmaster Atlassian

            Hi agm1

            Thanks for raising this issue. Could you confirm whether this has been a problem for you in the past, or whether this is a regression caused by an update of Confluence?

            Regards

            Steve Haffenden (Inactive) added a comment - Hi agm1 Thanks for raising this issue. Could you confirm whether this has been a problem for you in the past, or whether this is a regression caused by an update of Confluence? Regards

              shaffenden Steve Haffenden (Inactive)
              605730861b98 Softfocus
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: