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  1. Confluence Data Center
  2. CONFSERVER-30487

Jira Plugin is not showing any items

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Hi,

      Atlassian Confluence 5.2.3.
      Browser: Chrome (latest Version).

      We just upgraded our Confluence for our company. However after the upgrade it seems that the Plugin to display Jira items is not working anymore.

      SCENARIO:

      • It does not show anything even though the plugin seems to be set properly (see View.png attached)
      • When Editing the plugin are pulling information from Jira though (see Edit1.png attached)
      • When I edit the second plugin, I confirm that there are 3 items that should be displayed on my page (see Edit2.png attached).

      Could you help fixing this issue please?

      I can't do much at this point. We had 2 Jira plugins in the past that were integrated it looks like you made it 1 only now. We are heavily using Jira/Wiki and that is the reason we purchased your product for the integration.

      Thanks,
      Fabien

        1. View.png
          59 kB
          Fabien Dehors
        2. Edit1.png
          46 kB
          Fabien Dehors
        3. Edit2.png
          133 kB
          Fabien Dehors

            [CONFSERVER-30487] Jira Plugin is not showing any items

            Arne Boye-Møller added a comment - - edited

            Upgrading to JIRA issues macro 5.0.2 to Confluence 5.2.3 solved this partly. Icons still missing. See https://jira.atlassian.com/browse/CONF-30384 for screenshots.

            Arne Boye-Møller added a comment - - edited Upgrading to JIRA issues macro 5.0.2 to Confluence 5.2.3 solved this partly. Icons still missing. See https://jira.atlassian.com/browse/CONF-30384 for screenshots.

            Steve Haffenden (Inactive) added a comment -

            Hi Fabien

            Thanks for raising this issue. We believe that this is a duplicate of https://jira.atlassian.com/browse/CONF-30384 The easiest way to resolve this issue is to upgrade the version of the Jira issues macro to 5.0.2. There are details on how to do this in the ticket above.

            Regards

            Steve Haffenden (Inactive) added a comment - Hi Fabien Thanks for raising this issue. We believe that this is a duplicate of https://jira.atlassian.com/browse/CONF-30384 The easiest way to resolve this issue is to upgrade the version of the Jira issues macro to 5.0.2. There are details on how to do this in the ticket above. Regards

              shaffenden Steve Haffenden (Inactive)
              1a23607f480a Fabien Dehors
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: