A customer has expressed an interest in having a "Reply" button for comments to save them manually having to quote the content themselves. They suggested the following:
"What I need is when replying to a previous comment by someone else to be able to start with a quoted copy of his/her text. Say someone said
I want to hit a button "Reply quoted" or something that puts
into the text field where I start typing my reply similar to what "Reply" does in Bugzilla and what JRA-6412 is asking for JIRA."