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  1. Confluence Data Center
  2. CONFSERVER-28856

Copy and paste bold text results in a double bold text in Firefox and IE

    • Icon: Bug Bug
    • Resolution: Obsolete
    • Icon: Low Low
    • 6.14.0
    • 4.3, 5.0, 5.8.13, 6.1.2
    • None

      Steps to Reproduce

      1. Create a new page using any browser
      2. Type a text bold
      3. Select the text and bold the text
      4. Select the bold text and copy it
      5. Place your cursor after bold text (besides letter d)
      6. Ensure that the bold icon is turned on/selected and then press ENTER to go to the second paragraph
      7. Paste the text
      8. Copy the text that you pasted in the previous step
      9. Paste the text into the third paragraph

      Expected Results

      Bold texts should be displayed normally in Firefox. There should be no difference between the first, second, and third bold texts.

      Actual Results

      Instead, the texts are displayed in Firefox or IE as the following:

      The second bold text is stronger than the first one

      In Chrome, the texts are shown without any difference.

      Environment Information

      Chrome 26, Firefox 19, IE 9
      Tested on Confluence 4.3.x and 5.0.x

      Findings

      By inspecting the Storage Format, we can see that the <strong> tags are used twice in the second paragraph, and thrice in the third paragraph.

      <p>
        <strong>bold</strong>
      </p>
      <p>
        <strong>
          <strong>bold</strong>
        </strong>
      </p>
      <p>
        <strong>
          <strong>
            <strong>
              <strong>bold</strong>
            </strong>
          </strong>
        </strong>
      </p>
      

      Workaround

      Ensure that the bold icon in the editor is not selected/turned on when pasting a bold text

        1. BoldScreen.PNG
          4 kB
          Paula Dasch
        2. screenshot001.jpg
          36 kB
          AmaliaA

            [CONFSERVER-28856] Copy and paste bold text results in a double bold text in Firefox and IE

            Makisa Appleton made changes -
            Resolution New: Obsolete [ 11 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]

            Atlassian Update - September 2019

            Thank you for your interest in this ticket. The Confluence Server and Data Center team released a major upgrade to the editor in 6.14. Due to the age of this ticket and/or lack of updates, we suspect that this issue is no longer relevant or was resolved as a result of the upgrade and are now closing this ticket.

            If this issue is still a problem in your Confluence instance in version 6.15 or later, please tag me in your comment and we can reopen this ticket for review.

            You can read more about the editor upgrade in the 6.14 Release Notes.

            Thanks

            Makisa Appleton | Senior Product Manager, Confluence Server and Data Center

            Makisa Appleton added a comment - Atlassian Update - September 2019 Thank you for your interest in this ticket. The Confluence Server and Data Center team released a major upgrade to the editor in 6.14. Due to the age of this ticket and/or lack of updates, we suspect that this issue is no longer relevant or was resolved as a result of the upgrade and are now closing this ticket. If this issue is still a problem in your Confluence instance in version 6.15 or later, please tag me in your comment and we can reopen this ticket for review. You can read more about the editor upgrade in the 6.14 Release Notes . Thanks Makisa Appleton | Senior Product Manager, Confluence Server and Data Center
            Makisa Appleton made changes -
            Fix Version/s New: 6.14.0 [ 83892 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2873942 ] New: CONFSERVER Bug Workflow v4 [ 3004681 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2802104 ] New: JAC Bug Workflow v3 [ 2873942 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2732526 ] New: JAC Bug Workflow v2 [ 2802104 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2391377 ] New: JAC Bug Workflow [ 2732526 ]
            Status Original: Open [ 1 ] New: Gathering Impact [ 12072 ]
            Steve Haffenden (Inactive) made changes -
            Assignee Original: Steve Haffenden [ shaffenden ]
            Bugfix Automation Bot made changes -
            Support reference count New: 1
            Shannon S made changes -
            Affects Version/s New: 6.1.2 [ 70413 ]
            Affects Version/s New: 5.8.13 [ 56126 ]

              Unassigned Unassigned
              asanusi AmaliaA
              Affected customers:
              4 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: