TIFF images cannot be accessed using attachments macro

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    • Type: Bug
    • Resolution: Won't Fix
    • Priority: Low
    • None
    • Affects Version/s: 4.3, 5.0
    • Component/s: None

      Steps to Reproduce

      1. Create a new page
      2. Upload a TIFF image test.TIF
      3. Insert a new Attachments macro
      4. Save the page

      Expected Results

      Confluence should provide an option to download the file (reproducible in Confluence 3.5.x).
      (note: by default, images should show a thumbnail. but TIFF images cannot be displayed as a thumbnail in Confluence)

      Actual Results

      Confluence tries to display the image as a thumbnail.

      Image Confluence Version Browser
      Confluence 5.0.1 IE 9
      Confluence 4.3.5 IE 9
      Confluence 4.3.5 & 5.0.1 Chrome 25.0.1364.172 m

      Workaround

      1. Right click on the attachment and save/download it
      2. Go to the Attachments page in Tools > Attachments to access the TIFF images
      3. Change the Content Type of the image in the Properties page to application/octet-stream

        1. test.TIF
          45 kB
        2. screenshot001.jpg
          screenshot001.jpg
          8 kB
        3. screenshot002.jpg
          screenshot002.jpg
          3 kB
        4. screenshot003.jpg
          screenshot003.jpg
          118 kB

              Assignee:
              Steve Haffenden (Inactive)
              Reporter:
              AmaliaA
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: