Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-28564

Uploading attachments through the "insert link" macro fails if it uploads too slowly

XMLWordPrintable

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      With the insert link macro in Confluence you can create a link on a page to an attachment present on the instance. You can also upload attachments through this macro, however when doing this with larger files, you get the message "could not upload the file to confluence, the server may be unavailable". This goes for OnDemand, I have not been able to reproduce it on download. I think it simply times out causing larger file sizes to produce this message. When testing this surfaced with files between 25 and 30 MB, I do not think this is extremely relevant, since it can also be related to upload speed.

      Files can get uploaded to the instance as normally through the attachment macro without limitation in size (other than the instance set max)

      Workaround

      • Use the drag-and-drop feature to upload the image. This is uploaded using a different mechanism and doesn't seem to be subject to the same timeout.
      • Go to "Tools" -> "Attachments" and upload the image there. It's also not subject to the same timeout.

        1. image (15).png
          99 kB
          Yogesh
        2. Screen Shot 2014-02-21 at 12.06.03 PM.png
          380 kB
          Ryan Goodwin
        3. Screen Shot 2014-02-21 at 12.10.50 PM.png
          426 kB
          Ryan Goodwin

              tdang Tue Tri Dang (Inactive)
              mnassette MJ (Inactive)
              Votes:
              19 Vote for this issue
              Watchers:
              41 Start watching this issue

                Created:
                Updated:
                Resolved: