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  1. Confluence Data Center
  2. CONFSERVER-28355

Emoticons in PDF export are displayed wrong

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      Emoticons are displayed incorrectly in a PDF export in Confluence 5.x.

      Icons screenshot from the page:

      Same page exported to PDF:

        1. Bildschirmfoto 2015-09-03 um 17.06.08.png
          Bildschirmfoto 2015-09-03 um 17.06.08.png
          25 kB
        2. emoticon_orig.png
          emoticon_orig.png
          5 kB
        3. emoticon_pdf.png
          emoticon_pdf.png
          6 kB
        4. emoticons-rendering.pdf
          5 kB
        5. pdf handling of emoticons.jpg
          pdf handling of emoticons.jpg
          12 kB

            [CONFSERVER-28355] Emoticons in PDF export are displayed wrong

            Markus Leo added a comment -

            Hi, any news for this problem. We want to print task lists, but this does not work in CONF 5.8. When do you intent to solve this matter.

            Best regards

            Markus Leo

            Markus Leo added a comment - Hi, any news for this problem. We want to print task lists, but this does not work in CONF 5.8. When do you intent to solve this matter. Best regards Markus Leo

            Markus Leo added a comment -

            Dear atlassian,
            any news for this problem. We are upgrading to CONF 5.8 in February 2016. Will this problem be solved in 5.8 ?
            Best regards
            Markus

            Markus Leo added a comment - Dear atlassian, any news for this problem. We are upgrading to CONF 5.8 in February 2016. Will this problem be solved in 5.8 ? Best regards Markus

            Markus Leo added a comment -

            Task checkboxes are not printed in CONF 5.5 (pdf-export, IE11). I need a solution here. Thanks.

            Markus Leo added a comment - Task checkboxes are not printed in CONF 5.5 (pdf-export, IE11). I need a solution here. Thanks.

            Marcus Morczinietz added a comment -

            We still have this problem in CONF 5.8

            Marcus Morczinietz added a comment - We still have this problem in CONF 5.8

            David Levy added a comment -

            Thanks for responding. What I had noticed since my original posting was that the images that were missing from the pdf were one's that did not have a corresponding attachment in my web space - despite rendering fine on the page, I've taken to pre-attaching all images before copying and pasting them to my pages. Although that seems to work, I am still looking for a better way to do this as it is very easy to forget to pre-attach the file.

            David Levy added a comment - Thanks for responding. What I had noticed since my original posting was that the images that were missing from the pdf were one's that did not have a corresponding attachment in my web space - despite rendering fine on the page, I've taken to pre-attaching all images before copying and pasting them to my pages. Although that seems to work, I am still looking for a better way to do this as it is very easy to forget to pre-attach the file.

            Chii (Inactive) added a comment -

            dlevy1 : Can you attach the image that's causing the problem? The root cause is that the way some images have been compressed/stripped (say, by a program like ImageOptim) is incompatible with the library that's used to render the PDF, so it'd be good to have more sample images that cause this problem so I can investigate.

            Chii (Inactive) added a comment - dlevy1 : Can you attach the image that's causing the problem? The root cause is that the way some images have been compressed/stripped (say, by a program like ImageOptim ) is incompatible with the library that's used to render the PDF, so it'd be good to have more sample images that cause this problem so I can investigate.

            Chii (Inactive) added a comment -

            arya1: This bug is fixed in confluence version 5.2, so i expect that you'd still find the bug in any confluence 5.1.x version.

            Chii (Inactive) added a comment - arya1 : This bug is fixed in confluence version 5.2, so i expect that you'd still find the bug in any confluence 5.1.x version.

            David Levy added a comment -

            Any word on a fix for this. I've got pages that I've pasted images into and i'd like them included on export to pdf. Am I doing something wrong?

            David Levy added a comment - Any word on a fix for this. I've got pages that I've pasted images into and i'd like them included on export to pdf. Am I doing something wrong?

            Arya added a comment -

            I can also report experiencing this bug in Confluence 5.1.4

            Arya added a comment - I can also report experiencing this bug in Confluence 5.1.4

            Chris Johnson added a comment -

            This is still occurring in 5.1.2, add in the green check and export to PDF breaks the image

            Chris Johnson added a comment - This is still occurring in 5.1.2, add in the green check and export to PDF breaks the image

              jxie Chii (Inactive)
              pkoczan Peter Koczan (Inactive)
              Affected customers:
              20 This affects my team
              Watchers:
              30 Start watching this issue

                Created:
                Updated:
                Resolved: