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Bug
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Resolution: Duplicate
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Low
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None
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4.3.2, 4.3.7, 5.4.4
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None
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Tested in Firefox
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8
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NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.
Steps to reproduce:
- Install Confluence in a machine that has no QuickTime installed
- Attach sample_mpeg4.mp4
into Confluence
- Embed it in Confluence page using Multimedia macro
- Set 'Autoplay' On
- Result: The mp4 file does not play
Looks like this is a problem with mp4 files in general, when QuickTime plugin is not installed in the system. This only happens when Confluence hosts the mp4 file. Saving the page to local hard drive (containing the multimedia macro) renders a proper behavior: The mp4 file is played despite not having QuickTime plugin installed.
Can't figure out what might be causing this as the source code is exactly the same, local vs Confluence, with the exception of where the mp4 file is being played from (in Confluence, it's played from the attachments link, while in the local hard drive, the mp4 file is loaded from the hard drive itself).
- duplicates
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CONFSERVER-37933 Embedding video broken on Chrome
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- Gathering Impact
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- is related to
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CONFSERVER-34335 MP4 File Does not play in Multimedia Macro
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- Closed
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- relates to
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CONFCLOUD-28261 mp4 file does not play when QuickTime plugin is not installed
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- Closed
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[CONFSERVER-28261] mp4 file does not play when QuickTime plugin is not installed
Workflow | Original: JAC Bug Workflow v3 [ 2896060 ] | New: CONFSERVER Bug Workflow v4 [ 2988621 ] |
Workflow | Original: JAC Bug Workflow v2 [ 2787059 ] | New: JAC Bug Workflow v3 [ 2896060 ] |
Status | Original: Resolved [ 5 ] | New: Closed [ 6 ] |
Workflow | Original: JAC Bug Workflow [ 2717664 ] | New: JAC Bug Workflow v2 [ 2787059 ] |
Workflow | Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2377921 ] | New: JAC Bug Workflow [ 2717664 ] |
Workflow | Original: Confluence Workflow - Public Facing - Restricted v5 [ 2267091 ] | New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2377921 ] |
Workflow | Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2210565 ] | New: Confluence Workflow - Public Facing - Restricted v5 [ 2267091 ] |
Workflow | Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2197007 ] | New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2210565 ] |
Workflow | Original: Confluence Workflow - Public Facing - Restricted v5 [ 1930652 ] | New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2197007 ] |
Workflow | Original: Confluence Workflow - Public Facing - Restricted v3 [ 1729887 ] | New: Confluence Workflow - Public Facing - Restricted v5 [ 1930652 ] |
Description |
Original:
h5. Steps to reproduce:
# Install Confluence in a machine that has no QuickTime installed # Attach [^sample_mpeg4.mp4] into Confluence # Embed it in Confluence page using Multimedia macro # Set 'Autoplay' On # Result: The mp4 file does not play Looks like this is a problem with mp4 files in general, when QuickTime plugin is not installed in the system. This only happens when Confluence hosts the mp4 file. Saving the page to local hard drive (containing the multimedia macro) renders a proper behavior: The mp4 file is played despite not having QuickTime plugin installed. Can't figure out what might be causing this as the source code is exactly the same, local vs Confluence, with the exception of where the mp4 file is being played from (in Confluence, it's played from the attachments link, while in the local hard drive, the mp4 file is loaded from the hard drive itself). |
New:
{panel:bgColor=#e7f4fa} *NOTE:* This bug report is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/CONFCLOUD-28261]. {panel} h5. Steps to reproduce: # Install Confluence in a machine that has no QuickTime installed # Attach [^sample_mpeg4.mp4] into Confluence # Embed it in Confluence page using Multimedia macro # Set 'Autoplay' On # Result: The mp4 file does not play Looks like this is a problem with mp4 files in general, when QuickTime plugin is not installed in the system. This only happens when Confluence hosts the mp4 file. Saving the page to local hard drive (containing the multimedia macro) renders a proper behavior: The mp4 file is played despite not having QuickTime plugin installed. Can't figure out what might be causing this as the source code is exactly the same, local vs Confluence, with the exception of where the mp4 file is being played from (in Confluence, it's played from the attachments link, while in the local hard drive, the mp4 file is loaded from the hard drive itself). |