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  1. Confluence Data Center
  2. CONFSERVER-26381

JIRA Issues macro does not show time portion for JIRA custom datetime fields

      When using the JIRA issues macro on a confluence page to display issues with custom datetime fields, the date is shown, but not the time.

      Steps to Reproduce

      1. Create a custom Date Time field in JIRA
      2. Add some issues that enter a value in the custom field
      3. Add the custom field to the search results in JIRA
      4. View a search that shows the issues and the custom field
      5. In the search results, go to Views, right click on XML and select Copy Link Location
      6. Link Confluence and JIRA together
      7. Create a page and add the JIRA Issues Macro
      8. Enter the name of the custom field in columns
      9. Observe that the date is displayed, but not the time

      Possible workaround

      If you change the Date Format under Administration > General configuration, to include the timestamp, the macro will display the time portion too, however this does not only affect the operation of the macro, but all parts of Confluence, so consider the implementation of such a change.

      This does not only affects custom fields with date/time picker type but built-in fields too.

          Form Name

            [CONFSERVER-26381] JIRA Issues macro does not show time portion for JIRA custom datetime fields

            Quan Pham added a comment -

            A fix for this issue is available in Confluence Server and Data Center 9.2.0. Upgrade now or check out the Release Notes to see what other issues are resolved.

            Quan Pham added a comment - A fix for this issue is available in Confluence Server and Data Center 9.2.0. Upgrade now or check out the Release Notes to see what other issues are resolved.

            Quan Pham added a comment -

            A fix for this issue is available in Confluence Server and Data Center 8.5.18. Upgrade now or check out the Release Notes to see what other issues are resolved.

            Quan Pham added a comment - A fix for this issue is available in Confluence Server and Data Center 8.5.18. Upgrade now or check out the Release Notes to see what other issues are resolved.

            "Me too" - we have a "date and time scheduled" field for a certain type of ticket, and I cannot show the time on the Confluence view of the ticket list.  It makes it pretty much useless to show it on Confluence at all.

            The workaround of changing display of ALL date fields is ridiculous, this needs to be something configurable in the macro on a per-field basis.  

            Beverley Moysey added a comment - "Me too" - we have a "date and time scheduled" field for a certain type of ticket, and I cannot show the time on the Confluence view of the ticket list.  It makes it pretty much useless to show it on Confluence at all. The workaround of changing display of ALL date fields is ridiculous, this needs to be something configurable in the macro on a per-field basis.  

            Morten Stensgaard added a comment - - edited

            Hit this bug.......user complaint here

            It actually show correct date/time one Issues list.......but Confluence actually displays its as date

            Congrats Atlassian.........This bug have surpassed 10 years!....how they hell can you categorize this as "Major - Severity 2"......but still not solve it after 10 years!! .....and have it in a status "Short term Backlog" since September 2021!?!......or even comment on it.....This is just plain ridiculous.........hard to take you serious

            Morten Stensgaard added a comment - - edited Hit this bug.......user complaint here It actually show correct date/time one Issues list.......but Confluence actually displays its as date Congrats Atlassian.........This bug have surpassed 10 years!....how they hell can you categorize this as " Major - Severity 2 "......but still not solve it after 10 years!! .....and have it in a status " Short term Backlog " since September 2021!?!......or even comment on it.....This is just plain ridiculous.........hard to take you serious

            Brian added a comment -

            I echo everyone else's' concerns, but seems that this has been open for 10 years, not sure anyone is monitoring it. If so would be great to hear about its potential deployment

            Brian added a comment - I echo everyone else's' concerns, but seems that this has been open for 10 years, not sure anyone is monitoring it. If so would be great to hear about its potential deployment

            Date/Time is urgently needed for reporting - kinda mandatory functionality.

            Peter Nathschläger added a comment - Date/Time is urgently needed for reporting - kinda mandatory functionality.

            elmarie added a comment -

            I agree that this feature is so such a basic requirement.  Most companies want to use Jira to track issue. Implement intelligent workflows with accurate time stamping.  Confluence is then the best way to share status reports, as graphs etc.  This is impossible in any operational environment where we are depending on showing time as a metric of response times.

            elmarie added a comment - I agree that this feature is so such a basic requirement.  Most companies want to use Jira to track issue. Implement intelligent workflows with accurate time stamping.  Confluence is then the best way to share status reports, as graphs etc.  This is impossible in any operational environment where we are depending on showing time as a metric of response times.

            It decreases the value of having Jira and Conlfuence for ITSM as it limits the options in which they can be combined, becoming ineffektive to f.i. track and report on Tickets, create and manage KnownErrod DB´s, Operations Calendars etc.

            David Erdelyi added a comment - It decreases the value of having Jira and Conlfuence for ITSM as it limits the options in which they can be combined, becoming ineffektive to f.i. track and report on Tickets, create and manage KnownErrod DB´s, Operations Calendars etc.

            This bug has an impact on my Management Dashboards as well. I do want to show the time of some issues, but I'm unable to do so.

            I hope you can priorize as soon as possible :-/

            Philipp Holzer added a comment - This bug has an impact on my Management Dashboards as well. I do want to show the time of some issues, but I'm unable to do so. I hope you can priorize as soon as possible :-/

            The problem still persists in Confluence 7.19 with JIRA 8.22. 

            If a BUG in the Short Term Backlog has already been there fo more than a year, I don't even want to know how long it takes for a BUG in the Long Term Backlog.
            In addition, since version 7.19 there have been some other major bugs with the JIRA issue macro in confluence. It would be nice if the quality of the product would also increase with the rising prices. At the moment it's going in the wrong direction

            Hannes Medwed added a comment - The problem still persists in Confluence 7.19 with JIRA 8.22.  If a BUG in the Short Term Backlog has already been there fo more than a year, I don't even want to know how long it takes for a BUG in the Long Term Backlog. In addition, since version 7.19 there have been some other major bugs with the JIRA issue macro in confluence. It would be nice if the quality of the product would also increase with the rising prices. At the moment it's going in the wrong direction

              3061d200deff Arpan Agrawal
              e57a6e4cda4c Guy Hood
              Affected customers:
              115 This affects my team
              Watchers:
              101 Start watching this issue

                Created:
                Updated:
                Resolved: