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Bug
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Resolution: Duplicate
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Medium
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4.2.11, 4.3.2, 5.1.2, 5.1.3, 5.2
NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.
EDIT
This issue seems to be relevant to all images when using the Word exporter, and all versions of Confluence since the mentioned affected Versions, including OnDemand. Raised priority to Major
EDIT
Icons such as the 'tick' icon in the Tip macro are broken in a Word export.
Steps to reproduce:
- Add a new page.
- Insert a tip using the Tip Macro.
- Save the page. Notice the green 'tick' icon in the tip's header.
- Go to "Tools" -> "Export to Word" and open the resulting *.doc file in Word (Windows or Mac).
Instead of a green tick, the image will be broken. The underlying HTML code shows an img src with the relative path to the icon, e.g. /wiki/images/icons/emoticons/check.png, which obviously won't work from a self-contained Word document.
- duplicates
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- Closed
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- is duplicated by
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- Closed
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- relates to
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- Closed
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| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[CONFSERVER-26367] Confluence icons are not viewable in a Word export
samjones6
added a comment - cross reference:
http://jira.gliffy.com/browse/GCONF-16
samjones6
added a comment - cross reference:
http://jira.gliffy.com/browse/GCONF-16
https://jira.atlassian.com/browse/CONF-26367
https://support.atlassian.com/browse/CSP-102740 samjones6
added a comment - Confluence support thinks this issue affects 5.1.3.... per https://support.atlassian.com/browse/CSP-102740
This issue is a huge mess for us.
samjones6
added a comment - Confluence support thinks this issue affects 5.1.3.... per https://support.atlassian.com/browse/CSP-102740
This issue is a huge mess for us. 
Hans-Peter Geier
added a comment - In my mind the solution should be that the image bits should be included within the word document, instead of a reference to a web page. So, do not fix the image address but embed it into the word document. You never know what happens to web addresses.
Hans-Peter Geier
added a comment - In my mind the solution should be that the image bits should be included within the word document, instead of a reference to a web page. So, do not fix the image address but embed it into the word document. You never know what happens to web addresses. Hans-Peter Geier
added a comment - I think this is not related to CONF-28355, because CONF-28355 is about PDF translation in Confluence 5, and it says that some icons are scrampled (but not missing in general).
In the case of this ticket, these icons coming over correctly in the PDF translator of Confluence 4, while they are completely missing in the wod export. (just a little red cross for unresolved image reference)
Hans-Peter Geier
added a comment - I think this is not related to CONF-28355 , because CONF-28355 is about PDF translation in Confluence 5, and it says that some icons are scrampled (but not missing in general).
In the case of this ticket, these icons coming over correctly in the PDF translator of Confluence 4, while they are completely missing in the wod export. (just a little red cross for unresolved image reference) 
Justin Fackrell
added a comment - Unsure if these 2 are directly related, but together they mean that emoticons in Confluence OnDemand pages cannot be exported to any useful format.
Justin Fackrell
added a comment - Unsure if these 2 are directly related, but together they mean that emoticons in Confluence OnDemand pages cannot be exported to any useful format. This behavior seems to occur with all images when using the export to word function
Hi everyone
This is a duplicate of the following issue: https://jira.atlassian.com/browse/CONF-25599 We're going to be tracking the development of this issue from this linked ticket.
Regards