Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-26295

image of notify mail is broken in outlook 2007

XMLWordPrintable

      If the image inserted into a page / blog through attaching from pc,
      it couldn't show in outlook 2007, even when I logged in confluence with IE 8.

      I founded the images source URL has been changed in outlook 2007.
      For example, the image source link was:
      http://192.168.1.116/download/attachments/1245186/cat.jpg?version=1&modificationDate=1344266671018
      But outlook, it was different:
      http://192.168.1.116/download/attachments/1245186/cat.jpg?version=1&modificationDate=1344266671018
      Outlook added "amp;" after "&" of the image link.
      I doubt if this is the reason why outlook cannot show images.

      Is there any solution for outlook to show the attached images?
      BTW, is it possible to show images without login Confluence?

        1. OL2007-broken.jpg
          OL2007-broken.jpg
          50 kB
        2. screenshot-1.jpg
          screenshot-1.jpg
          85 kB
        3. screenshot-2.jpg
          screenshot-2.jpg
          97 kB

            [CONFSERVER-26295] image of notify mail is broken in outlook 2007

            Keri Ko added a comment -

            Thanks for Steve's suggestion.

            Keri Ko added a comment - Thanks for Steve's suggestion.

            Steve Haffenden (Inactive) added a comment -

            Hi Keri

            Thanks for raising this issue. the difficulty here is that the images inside of the notify mail sit behind the login of your Confluence instance. Unfortunately Outlook does not provide a way for you to authenticate with Confluence so that these images can be accessed, and without opening your instance of Confluence to anonymous access there is not really any workaround.

            Mail programs that are browser based (Gmail, Hotmail, Outlook.com etc) do not have this limitation.

            Regards

            Steve Haffenden (Inactive) added a comment - Hi Keri Thanks for raising this issue. the difficulty here is that the images inside of the notify mail sit behind the login of your Confluence instance. Unfortunately Outlook does not provide a way for you to authenticate with Confluence so that these images can be accessed, and without opening your instance of Confluence to anonymous access there is not really any workaround. Mail programs that are browser based (Gmail, Hotmail, Outlook.com etc) do not have this limitation. Regards

              shaffenden Steve Haffenden (Inactive)
              27dacb9b2841 Keri Ko
              Affected customers:
              1 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved:

                  Estimated:
                  Original Estimate - 24h
                  24h
                  Remaining:
                  Remaining Estimate - 24h
                  24h
                  Logged:
                  Time Spent - Not Specified
                  Not Specified