[CONFSERVER-26036] Error retrieving message: [Ljava.lang.Object; cannot be cast to com.atlassian.confluence.content.CustomContentEntityObject - Create and track feature requests for Atlassian products.

Type: Bug
Resolution: Unresolved
Priority: Medium
Fix Version/s: None
Affects Version/s: 4.2.3, 4.2.4, 4.2.5, 4.2.7, 5.0.3, 5.1, 5.7.3
Component/s: Server - Mail Archiving
Labels:

Support reference count:
13
Symptom Severity:
Severity 2 - Major
UIS:
3
Bug Fix Policy:
View Atlassian Server bug fix policy

After an upgrade to Confluence 4.2.3, Confluence failed to fetch mails if mail-user in Lotus Notes Domino is forbidden from deleting mails from the database. However, customer mentioned that it used to work before with the same setting in Confluence 4.1.7. Has there been any changes in the code?

Sample stack trace for POP3 of Lotus Notes Domino mail server:

ERROR [scheduler_Worker-3] [confluence.mail.archive.DefaultMailAccountManager] poll Error retrieving mail from POP3 account [telekom-eas@www.seitenbau.net:110] for space TCOMEAS: [Ljava.lang.Object; cannot be cast to com.atlassian.confluence.content.CustomContentEntityObject
java.lang.ClassCastException: [Ljava.lang.Object; cannot be cast to com.atlassian.confluence.content.CustomContentEntityObject
	at com.atlassian.confluence.mail.archive.content.DefaultMailContentManager.getMailItemFromSpace(DefaultMailContentManager.java:217)
	at com.atlassian.confluence.mail.archive.content.DefaultMailContentManager.storeIncomingMail(DefaultMailContentManager.java:102)
	at com.atlassian.confluence.mail.archive.DefaultMailAccountManager.retrieveMessages(DefaultMailAccountManager.java:183)
	at com.atlassian.confluence.mail.archive.DefaultMailAccountManager.poll(DefaultMailAccountManager.java:128)
	at com.atlassian.confluence.mail.archive.DefaultMailAccountManager.poll(DefaultMailAccountManager.java:84)
	at com.atlassian.confluence.mail.archive.DefaultMailAccountManager.pollAllSpaces(DefaultMailAccountManager.java:284)
	at com.atlassian.confluence.mail.archive.jobs.MailPollJob$1.doInTransaction(MailPollJob.java:35)
	at com.atlassian.confluence.mail.archive.jobs.MailPollJob$1.doInTransaction(MailPollJob.java:31)
	at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)
	at com.atlassian.sal.spring.component.SpringHostContextAccessor$1.doInTransaction(SpringHostContextAccessor.java:88)
	at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:128)
	at com.atlassian.sal.spring.component.SpringHostContextAccessor.doInTransaction(SpringHostContextAccessor.java:82)
	at sun.reflect.GeneratedMethodAccessor97.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
	at $Proxy249.doInTransaction(Unknown Source)
	at sun.reflect.GeneratedMethodAccessor97.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
	at $Proxy249.doInTransaction(Unknown Source)
	at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:21)
	at sun.reflect.GeneratedMethodAccessor176.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
	at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
	at $Proxy383.execute(Unknown Source)
	at com.atlassian.confluence.mail.archive.jobs.MailPollJob.doExecute(MailPollJob.java:31)
	at com.atlassian.quartz.jobs.AbstractJob.executeInternal(AbstractJob.java:86)
	at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:86)
	at org.quartz.core.JobRunShell.run(JobRunShell.java:199)
	at com.atlassian.confluence.schedule.quartz.ConfluenceQuartzThreadPool$1.run(ConfluenceQuartzThreadPool.java:20)
	at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)

This also affect IMAPS on Dovecot mail server with full permission of the mail-user (able to delete message).

Sample stack trace from IMAPS of Dovecot mail server - different at com.atlassian.confluence.mail.archive.DefaultMailAccountManager.retrieveMessages:

2012-08-02 09:12:00,047 DEBUG [scheduler_Worker-1] [confluence.mail.archive.DefaultMailAccountManager] retrieveMessages There are 350 messages in the INBOX for Pop Account: mailplugin
2012-08-02 09:12:00,059 ERROR [scheduler_Worker-1] [confluence.mail.archive.DefaultMailAccountManager] poll Error retrieving mail from IMAPS account [mailplugin@foo.bar.com:993] for space MA: [Ljava.lang.Object; cannot be cast to com.atlassian.confluence.content.CustomContentEntityObject
java.lang.ClassCastException: [Ljava.lang.Object; cannot be cast to com.atlassian.confluence.content.CustomContentEntityObject
        at com.atlassian.confluence.mail.archive.content.DefaultMailContentManager.getMailItemFromSpace(DefaultMailContentManager.java:217)
        at com.atlassian.confluence.mail.archive.content.DefaultMailContentManager.storeIncomingMail(DefaultMailContentManager.java:102)
        at com.atlassian.confluence.mail.archive.DefaultMailAccountManager.retrieveMessages(DefaultMailAccountManager.java:172)
        at com.atlassian.confluence.mail.archive.DefaultMailAccountManager.poll(DefaultMailAccountManager.java:117)
        at com.atlassian.confluence.mail.archive.DefaultMailAccountManager.poll(DefaultMailAccountManager.java:81)
        at com.atlassian.confluence.mail.archive.DefaultMailAccountManager.pollAllSpaces(DefaultMailAccountManager.java:273)
        at com.atlassian.confluence.mail.archive.jobs.MailPollJob.doExecute(MailPollJob.java:29)
        at com.atlassian.quartz.jobs.AbstractJob.executeInternal(AbstractJob.java:86)
        at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:86)
        at org.quartz.core.JobRunShell.run(JobRunShell.java:199)
        at com.atlassian.confluence.schedule.quartz.ConfluenceQuartzThreadPool$1.run(ConfluenceQuartzThreadPool.java:20)
        at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)

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FindInSpaceByMessageIdQueryFactory.java.patch
0.2 kB
29/Dec/2012 10:51 AM

mentioned in: Page No Confluence page found with the given URL.; Page No Confluence page found with the given URL.; Page No Confluence page found with the given URL.; Page No Confluence page found with the given URL.; Page No Confluence page found with the given URL.; Wiki Page Loading...

(1 mentioned in)

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Type: Bug
Resolution: Unresolved
Priority: Medium
Fix Version/s: None
Affects Version/s: 4.2.3, 4.2.4, 4.2.5, 4.2.7, 5.0.3, 5.1, 5.7.3
Component/s: Server - Mail Archiving
Labels:

Support reference count:
13
Symptom Severity:
Severity 2 - Major
UIS:
3
Bug Fix Policy:
View Atlassian Server bug fix policy

After an upgrade to Confluence 4.2.3, Confluence failed to fetch mails if mail-user in Lotus Notes Domino is forbidden from deleting mails from the database. However, customer mentioned that it used to work before with the same setting in Confluence 4.1.7. Has there been any changes in the code?

Sample stack trace for POP3 of Lotus Notes Domino mail server:

ERROR [scheduler_Worker-3] [confluence.mail.archive.DefaultMailAccountManager] poll Error retrieving mail from POP3 account [telekom-eas@www.seitenbau.net:110] for space TCOMEAS: [Ljava.lang.Object; cannot be cast to com.atlassian.confluence.content.CustomContentEntityObject
java.lang.ClassCastException: [Ljava.lang.Object; cannot be cast to com.atlassian.confluence.content.CustomContentEntityObject
	at com.atlassian.confluence.mail.archive.content.DefaultMailContentManager.getMailItemFromSpace(DefaultMailContentManager.java:217)
	at com.atlassian.confluence.mail.archive.content.DefaultMailContentManager.storeIncomingMail(DefaultMailContentManager.java:102)
	at com.atlassian.confluence.mail.archive.DefaultMailAccountManager.retrieveMessages(DefaultMailAccountManager.java:183)
	at com.atlassian.confluence.mail.archive.DefaultMailAccountManager.poll(DefaultMailAccountManager.java:128)
	at com.atlassian.confluence.mail.archive.DefaultMailAccountManager.poll(DefaultMailAccountManager.java:84)
	at com.atlassian.confluence.mail.archive.DefaultMailAccountManager.pollAllSpaces(DefaultMailAccountManager.java:284)
	at com.atlassian.confluence.mail.archive.jobs.MailPollJob$1.doInTransaction(MailPollJob.java:35)
	at com.atlassian.confluence.mail.archive.jobs.MailPollJob$1.doInTransaction(MailPollJob.java:31)
	at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)
	at com.atlassian.sal.spring.component.SpringHostContextAccessor$1.doInTransaction(SpringHostContextAccessor.java:88)
	at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:128)
	at com.atlassian.sal.spring.component.SpringHostContextAccessor.doInTransaction(SpringHostContextAccessor.java:82)
	at sun.reflect.GeneratedMethodAccessor97.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
	at $Proxy249.doInTransaction(Unknown Source)
	at sun.reflect.GeneratedMethodAccessor97.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
	at $Proxy249.doInTransaction(Unknown Source)
	at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:21)
	at sun.reflect.GeneratedMethodAccessor176.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
	at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
	at $Proxy383.execute(Unknown Source)
	at com.atlassian.confluence.mail.archive.jobs.MailPollJob.doExecute(MailPollJob.java:31)
	at com.atlassian.quartz.jobs.AbstractJob.executeInternal(AbstractJob.java:86)
	at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:86)
	at org.quartz.core.JobRunShell.run(JobRunShell.java:199)
	at com.atlassian.confluence.schedule.quartz.ConfluenceQuartzThreadPool$1.run(ConfluenceQuartzThreadPool.java:20)
	at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)

This also affect IMAPS on Dovecot mail server with full permission of the mail-user (able to delete message).

Sample stack trace from IMAPS of Dovecot mail server - different at com.atlassian.confluence.mail.archive.DefaultMailAccountManager.retrieveMessages:

2012-08-02 09:12:00,047 DEBUG [scheduler_Worker-1] [confluence.mail.archive.DefaultMailAccountManager] retrieveMessages There are 350 messages in the INBOX for Pop Account: mailplugin
2012-08-02 09:12:00,059 ERROR [scheduler_Worker-1] [confluence.mail.archive.DefaultMailAccountManager] poll Error retrieving mail from IMAPS account [mailplugin@foo.bar.com:993] for space MA: [Ljava.lang.Object; cannot be cast to com.atlassian.confluence.content.CustomContentEntityObject
java.lang.ClassCastException: [Ljava.lang.Object; cannot be cast to com.atlassian.confluence.content.CustomContentEntityObject
        at com.atlassian.confluence.mail.archive.content.DefaultMailContentManager.getMailItemFromSpace(DefaultMailContentManager.java:217)
        at com.atlassian.confluence.mail.archive.content.DefaultMailContentManager.storeIncomingMail(DefaultMailContentManager.java:102)
        at com.atlassian.confluence.mail.archive.DefaultMailAccountManager.retrieveMessages(DefaultMailAccountManager.java:172)
        at com.atlassian.confluence.mail.archive.DefaultMailAccountManager.poll(DefaultMailAccountManager.java:117)
        at com.atlassian.confluence.mail.archive.DefaultMailAccountManager.poll(DefaultMailAccountManager.java:81)
        at com.atlassian.confluence.mail.archive.DefaultMailAccountManager.pollAllSpaces(DefaultMailAccountManager.java:273)
        at com.atlassian.confluence.mail.archive.jobs.MailPollJob.doExecute(MailPollJob.java:29)
        at com.atlassian.quartz.jobs.AbstractJob.executeInternal(AbstractJob.java:86)
        at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:86)
        at org.quartz.core.JobRunShell.run(JobRunShell.java:199)
        at com.atlassian.confluence.schedule.quartz.ConfluenceQuartzThreadPool$1.run(ConfluenceQuartzThreadPool.java:20)
        at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)

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FindInSpaceByMessageIdQueryFactory.java.patch
0.2 kB
29/Dec/2012 10:51 AM

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Wiki Page Loading...

(1 mentioned in)

Assignee:: Unassigned

Reporter:: Hanis Suhailah (Inactive)

Votes:: 16 Vote for this issue

Watchers:: 24 Start watching this issue

Created:: 16/Jul/2012 8:31 AM

Updated:: 26/Jan/2025 2:03 AM

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