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  1. Confluence Data Center
  2. CONFSERVER-25630

Make it possible to move users between directories

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    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      Use case:
      User management with two different directories, one housing the "company users" one housing the "external employee" users.

      In cases, where the status for the employment changes (i.e. user now works for company or former emlpoyee now works as freelancer) it would be nice to tell Confluence, that a given user is moved between directories.
      Thus, Confluence keeps the internal stored permissions, but gets the user information and credentials from the new directory.

          Form Name

            [CONFSERVER-25630] Make it possible to move users between directories

            Sachin added a comment -

            https://getsupport.atlassian.com/browse/PSSRV-145350

            Sachin added a comment - https://getsupport.atlassian.com/browse/PSSRV-145350

            Vongdara MENG added a comment - - edited

            This feature would really benefit the administrator in managing the users between directories.

            Vongdara MENG added a comment - - edited This feature would really benefit the administrator in managing the users between directories.

            Miles Hayler added a comment -

            How come every time I need to do something even slightly more advanced in Confluence or Jira I end up on a stale feature request page that gets totally ignored?

            Miles Hayler added a comment - How come every time I need to do something even slightly more advanced in Confluence or Jira I end up on a stale feature request page that gets totally ignored?

            Kagithala Babu Anvesh added a comment -

            Hi Team,

            It's been 8 years.

            Please take this requirement as priority.

            Many teams facing the issue.

             

            Thanks,

            Anvesh

            Kagithala Babu Anvesh added a comment - Hi Team, It's been 8 years. Please take this requirement as priority. Many teams facing the issue.   Thanks, Anvesh

            Domenico Manzo [Actonic] added a comment -

            Hi all,

            you may have a look on this two GDPR-AddOns. With this AddOns you will be able to be fully compliant to the GDPR-Policies.

            Best Regards
            Domenico

            Domenico Manzo [Actonic] added a comment - Hi all, you may have a look on this two GDPR-AddOns. With this AddOns you will be able to be fully compliant to the GDPR-Policies. JIRA:  https://marketplace.atlassian.com/1218962 6 Confluence:  https://marketplace.atlassian.com/1219041 3 Best Regards Domenico

            Melissa McEwen added a comment -

            So the situation we have is our users are managed by LDAP. There was a request from our GDPR team to be able to anonymize the data of deactivated users. So for example

            • There is a user called "Lisa" who leaves the company
            • We want to keep her content but not have it associated with any personally identifying information (her name, email, etc.)
            • But the deactivated account is still managed by LDAP

            Currently I can't edit that info like username/name because they are in the LDAP directory. Allowing me to move them to internal would make this much easier.

            Melissa McEwen added a comment - So the situation we have is our users are managed by LDAP. There was a request from our GDPR team to be able to anonymize the data of deactivated users. So for example There is a user called "Lisa" who leaves the company We want to keep her content but not have it associated with any personally identifying information (her name, email, etc.) But the deactivated account is still managed by LDAP Currently I can't edit that info like username/name because they are in the LDAP directory. Allowing me to move them to internal would make this much easier.

            Deval Parikh added a comment -

            I cant believe they have not worked on it!

            I migrated hundreds of users from old ldap directory to new directory, everything came over using migration wizard to a new directory until user logs in again and all group membership gets overwritten by default groups in new directory settings. (whats a point of migration wizard then)  .. its more like a bug then a feature to me.

             

            Deval Parikh added a comment - I cant believe they have not worked on it! I migrated hundreds of users from old ldap directory to new directory, everything came over using migration wizard to a new directory until user logs in again and all group membership gets overwritten by default groups in new directory settings. (whats a point of migration wizard then)  .. its more like a bug then a feature to me.  

            xiaobo ding added a comment -

            We need this feature.

            xiaobo ding added a comment - We need this feature.

            Transversal It - it tools added a comment -

            Very useful feature.

            Transversal It - it tools added a comment - Very useful feature.

            Deividi Luvison (Inactive) added a comment - - edited

            Just to inform you folks that I replied a customer on our Answers community with and workaround o migrate users from one directory to other:

            https://community.atlassian.com/t5/Confluence-questions/Migrate-users-to-new-user-directory-Confluence-5-4-4/qaq-p/106313#M17819

            "This is an invasive method which will involve executing update queries against Confluence database", so for anyone who want to try this method the following will be required:

            • Setting up a Confluence Test Instance for validation.
            • DBA Knowledge.
            • Backup of your Confluence database and application directories before attempting this.
            • Have Confluence on version 5.3

            This method is not supported so if you decide doing this you will be doing it at your own risk.

            Thanks and Regards,
            David|Atlassian Support

            Deividi Luvison (Inactive) added a comment - - edited Just to inform you folks that I replied a customer on our Answers community with and workaround o migrate users from one directory to other: https://community.atlassian.com/t5/Confluence-questions/Migrate-users-to-new-user-directory-Confluence-5-4-4/qaq-p/106313#M17819 "This is an invasive method which will involve executing update queries against Confluence database", so for anyone who want to try this method the following will be required: Setting up a Confluence Test Instance for validation. DBA Knowledge. Backup of your Confluence database and application directories before attempting this. Have Confluence on version 5.3 This method is not supported so if you decide doing this you will be doing it at your own risk. Thanks and Regards, David|Atlassian Support

              a9c75a56733b Manonmani Muthukrishnan
              ecbc22522731 Manse Wolken
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                Created:
                Updated: