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  1. Confluence Data Center
  2. CONFSERVER-25518

Mention @user email notification doesn't work on page or comment edit

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Medium Medium
    • 4.3
    • 4.2, 4.2.1, 4.3
    • None

    • Tested in my local 4.2. Customer encountered this in 4.2.1 (I witnessed this through a screen share). Reproducible in EAC which is running in 4.3-CDOG-1790 and 4.3-CDOG-2041

      Steps to reproduce:
      1. Create a new page
      2. Mention user1
      3. Save the page
      4. Check Mail Queue (the notification is listed)
      5. user1 get the mail notification
      6. Edit the same page
      7. Mention user2 and user1 (one more time)
      8. Check Mail Queue (the notification is not listed)
      9. user2 & user1 did not received any mail notifications
      10. Create a new child page under this existing page and you will notice that the same issue is reproducible

      Note: user1 & user2 have sufficient permission to view the pages.

          Form Name

            [CONFSERVER-25518] Mention @user email notification doesn't work on page or comment edit

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2893259 ] New: CONFSERVER Bug Workflow v4 [ 2985256 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2778896 ] New: JAC Bug Workflow v3 [ 2893259 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2736350 ] New: JAC Bug Workflow v2 [ 2778896 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2390254 ] New: JAC Bug Workflow [ 2736350 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2269173 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2390254 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2219085 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2269173 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2173846 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2219085 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1937162 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2173846 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1736366 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1937162 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1694670 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1736366 ]

              Unassigned Unassigned
              hsuhailah Hanis Suhailah (Inactive)
              Affected customers:
              6 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: