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  1. Confluence Data Center
  2. CONFSERVER-25332

Export to Word rendered content incorrectly in Confluence 4.2 and 4.3 in Libre Office / Open Office

XMLWordPrintable

      Problem Description
      Export page to word in Confluence 4.2 and 4.2.1 shows the content incorrectly, it seems like the html that is generated did not rendered correctly.

      Findings
      The issue didn't affect MS Office 2007, but it affects Open Office. The tags generated has '3D' before the quotation mark, after equal sign. For example it is generated like.

      http-equiv=3D"Content-Type"

      Instead of

      http-equiv="Content-Type"

      For more information, please refer to the following attachment, based on Confluence 4.2 release notes.

        1. Confluence+4.2+Release+Notes.doc
          1.01 MB
        2. tools export word1.png
          tools export word1.png
          204 kB

          Form Name

            [CONFSERVER-25332] Export to Word rendered content incorrectly in Confluence 4.2 and 4.3 in Libre Office / Open Office

            Steve Haffenden (Inactive) added a comment -

            Fix bad version

            Steve Haffenden (Inactive) added a comment - Fix bad version

            John Masson added a comment -

            Hi All, thanks for your comments on this issue to date.

            During his investigation of this ticket, David found that it was due to the changes we made to ensure that images embedded in a Confluence page are shown in the Word export, as per CONF-6246.

            Unfortunately, while this greatly improves the experience of MS Word users, Open Office is now unable to read these files.

            While this is unfortunate, the fact that Open Office was able to open the old exports was a 'bonus' but not an explicitly supported feature, so I am going to close this bug and point those interested to CONF-17391, an existing Improvement request for the support of Open Office.

            Thanks,
            John Masson
            Confluence Product Manager

            John Masson added a comment - Hi All, thanks for your comments on this issue to date. During his investigation of this ticket, David found that it was due to the changes we made to ensure that images embedded in a Confluence page are shown in the Word export, as per CONF-6246 . Unfortunately, while this greatly improves the experience of MS Word users, Open Office is now unable to read these files. While this is unfortunate, the fact that Open Office was able to open the old exports was a 'bonus' but not an explicitly supported feature, so I am going to close this bug and point those interested to CONF-17391 , an existing Improvement request for the support of Open Office. Thanks, John Masson Confluence Product Manager

            Viktor Nedorezov added a comment -

            When it will be fixed?
            We need to export documents and open it in Libre Office

            Viktor Nedorezov added a comment - When it will be fixed? We need to export documents and open it in Libre Office

            Viktor Nedorezov added a comment -

            Thanks

            Viktor Nedorezov added a comment - Thanks

            AmaliaA added a comment -

            I've changed the priority of this bug to Major since I believe that this is a major loss of a function and no workarounds are available to fix this issue

            AmaliaA added a comment - I've changed the priority of this bug to Major since I believe that this is a major loss of a function and no workarounds are available to fix this issue

            Viktor Nedorezov added a comment -

            I do not think it is a Minor bug

            Viktor Nedorezov added a comment - I do not think it is a Minor bug

            Viktor Nedorezov added a comment -

            Export is not correct in Libre Office, too

            Viktor Nedorezov added a comment - Export is not correct in Libre Office, too

            Steve Lancashire (Inactive) added a comment -

            Giulio Buccini added a comment - 14/Nov/12 1:24 AM
            Fixing this problem is quite urgent for us.

            Steve Lancashire (Inactive) added a comment - Giulio Buccini added a comment - 14/Nov/12 1:24 AM Fixing this problem is quite urgent for us.

            Ashley Russell added a comment -

            This is critical for us, as it has broken our build system, and we cannot release any of our products without it. Is there a downgrade path?

            Ashley Russell added a comment - This is critical for us, as it has broken our build system, and we cannot release any of our products without it. Is there a downgrade path?

              drizzuto David Rizzuto
              rjmasikome RianA
              Affected customers:
              3 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: