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  1. Confluence Data Center
  2. CONFSERVER-25173

Non ascii comment content is corrupted when using the new Quick Comment mechanism (except for Firefox users)

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Hi,

      There is our customer's report.
      Non-ascii characters that are contained in a comment added in page are broken.
      (Please see the attached screenshot.)

      The validated result by each web clients:

      OS Browser Result
      Windows 7 IE9
      Windows 7 Chrome
      Windows 7 Firefox
      Mac OS X Safari

      This problem's impact is very critical. Please fix it immediately.

      Best regards,
      Kan Ogawa
      Ricksoft support

        1. CONF-25173_ScreenShot.png
          CONF-25173_ScreenShot.png
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        2. ConfJapaneseComment.jpg
          ConfJapaneseComment.jpg
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            [CONFSERVER-25173] Non ascii comment content is corrupted when using the new Quick Comment mechanism (except for Firefox users)

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2892253 ] New: CONFSERVER Bug Workflow v4 [ 3001402 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2778289 ] New: JAC Bug Workflow v3 [ 2892253 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2736186 ] New: JAC Bug Workflow v2 [ 2778289 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2398573 ] New: JAC Bug Workflow [ 2736186 ]
            Alex Yakovlev (Inactive) made changes -
            Labels Original: affects-cloud affects-server bugfix double-byte editor loyalty quick_comments New: affects-cloud affects-server double-byte editor loyalty quick_comments
            Alex Yakovlev (Inactive) made changes -
            Labels Original: affects-cloud affects-server bugfix double-byte editor quick_comments New: affects-cloud affects-server bugfix double-byte editor loyalty quick_comments
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2296522 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2398573 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2232196 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2296522 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2191969 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2232196 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1928862 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2191969 ]

              pcurren Paul Curren
              f9ced3a62372 Kan Ogawa
              Affected customers:
              6 This affects my team
              Watchers:
              17 Start watching this issue

                Created:
                Updated:
                Resolved: