Our confluence is set-up and working well with an internal domain name.  Currently we have a requirement to allow external partners and our own users to access our confluence instance using a public domain so that we can share our resources with our partners and allow users to access our site securely when they are out of the office.  It is common that the public domain is configured a different name from the internal domain so as to avoid confusion and also to provide better access control.  For this purpose, I set up 2 web-servers to act as reverse proxy to connect to the confluence tomcat application server.  After disabling the checking on the base URL, things work fine when accessing from both sites, but I was told that this is not the recommended configuration.  But I feel that Atlassian has to provide a mechanism for multiple domains to connect to it as we are following IT security and configuration best practices.  Limiting the use to 1 domain seriously handicap the potential of Confluence and Jira to cater to a lot of different use cases and scenarios especially when relating to IT Security and Configuration Management needs from an IT infrastructure standpoint.

So in 2011, there was no view to fix this in the near term. We're now into Q3 of 2015, Atlassian is promoting that they're supporting enterprise customers. So often, the view of enterprise is, we just do a lot of the same things. For us, enterprise is 300+ companies, centrally managed from an IT point of view, throughout every market in the world, working together whenever we can, but also with our own branding. We have centralised documentation and processes (HR, finance, compliance etc), we have a single installation, however as we promote the tools throughout the rest of our companies, they love the concept, however not being able to have their domains used in accessing the systems. Would be great to hear there is something to support this on the near roadmap.

So what's the solution to support multiple domain users?

We want to integrate SVN with JIRA, and SVN can support multiple domains and we all use LDAP for authentication. Now what shall we do with JIRA?

Thanks
Jirong

This would be a very useful function for us. We have multiple businesses in our group, most of the time they require segmented access (and ideally branding) for their spaces, however there are frequently jobs where cross-business collaboration happens, so a single instance for all users is what makes sense, however to continue making everyone feel special and unique, their own domain/branding/templates etc is needed, so +1 from us on this one.

Hi Tin,

Honestly, I can't see us adding this as a feature in the near term. What you describe essentially sounds like them wanting totally separate instances but from the one install?

For a number of reasons that seems like all the downsides of a single install with regards to hosting location, outage impacts etc, with none of the benefits if it's all supposed to be totally separate so you can't cross collaborate etc.

Perhaps I've missed something specific though and am quite interested in your usecase so if you want to discuss what it is you're trying to achieve some more feel free to email me: jmasson at atlassian dot com.

Thanks,
John