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  1. Confluence Data Center
  2. CONFSERVER-23372

Use modifiers email as from address in email notifications

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    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      Current Situation
      One defined email address has to be configured as "From Address" when sending email notifications (on Admin Console -> Mailserver). All notification emails are sent from this address. When recipient "blindly" replies to this email, it is sent to the defined address rather than to the modifier causing the notfication to be sent.

      Desired Situation
      On general Mailserver configuration, the variable ${email} is available for "From Address", just as it is available for "From Name":
      http://confluence.atlassian.com/display/DOC/Configuring+a+Server+for+Outgoing+Mail
      Meaning: Emails should be sent from the address of the modifier. In this case, the recpient will directly contact the modifier when replying to the notification email.

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          2017-03-21_10-07-29.png
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            [CONFSERVER-23372] Use modifiers email as from address in email notifications

            Sen Geronimo made changes -
            Workflow Original: JAC Suggestion Workflow 4 [ 3568665 ] New: JAC Suggestion Workflow 3 [ 4322637 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow 2 [ 3178128 ] New: JAC Suggestion Workflow 4 [ 3568665 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3040493 ] New: JAC Suggestion Workflow 2 [ 3178128 ]
            Adam Barnes (Inactive) made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Resolved [ 5 ]

            Adam Barnes (Inactive) added a comment -

            Thank you for raising this suggestion.
            We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request now. Sometimes potentially valuable tickets do get closed where the Summary or Description has not caught the attention of the community. If you feel that this suggestion is valuable, consider describing in more detail or outlining how this request will help you achieve your goals. We may then be able to provide better guidance.
            For more context, check out our Community blog on our updated workflow for Suggestions
            Cheers,

            Confluence Product Management

            Adam Barnes (Inactive) added a comment - Thank you for raising this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request now. Sometimes potentially valuable tickets do get closed where the Summary or Description has not caught the attention of the community. If you feel that this suggestion is valuable, consider describing in more detail or outlining how this request will help you achieve your goals. We may then be able to provide better guidance. For more context, check out our Community blog on our updated workflow for Suggestions Cheers, Confluence Product Management
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2539401 ] New: JAC Suggestion Workflow [ 3040493 ]
            SET Analytics Bot made changes -
            Support reference count Original: 13 New: 12
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 2
            SET Analytics Bot made changes -
            Support reference count Original: 12 New: 13
            SET Analytics Bot made changes -
            Support reference count Original: 13 New: 12

              smansour Sherif Mansour
              9991d6d6bb2e Michael Rieger
              Votes:
              7 Vote for this issue
              Watchers:
              19 Start watching this issue

                Created:
                Updated:
                Resolved: