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Type:
Bug
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Resolution: Support Request
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Priority:
Medium
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None
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Affects Version/s: 3.3.3
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Component/s: None
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Environment:
on some (not all) spaces. in the edit page, when we try to edit restriction - to add users allowed to edit. we get internal server error
System Info:
Confluence Information
System Date Friday, 19 Aug 2011
System Time 10:16:01
Uptime 22 days, 10 hours, 3 minutes, 47 seconds
Confluence Version 3.3.3
Build Number 1925
Server Base Url https://wiki.thomsonreuters.com
Confluence Home d:/confluence/data
Server ID AHT0-QMI2-AJVY-30C3
Support Entitlement Number 151892
Daily XML Backup Disabled
Java Runtime Environment
Operating System Windows 2003 5.2
OS Architecture x86
Application Server Apache Tomcat/6.0.26
Servlet Version 2.5
Java Version 1.6.0_14
Java Vendor Sun Microsystems Inc.
JVM Version 1.0
JVM Vendor Sun Microsystems Inc.
JVM Implementation Version 14.0-b16
Java Runtime Java(TM) SE Runtime Environment
Java VM Java HotSpot(TM) Server VM
Java Runtime Arguments -Dcatalina.base=D:\Confluence\confluence-3.3.3-std -Dcatalina.home=D:\Confluence\confluence-3.3.3-std -Djava.endorsed.dirs=D:\Confluence\confluence-3.3.3-std\endorsed -Djava.io.tmpdir=D:\Confluence\confluence-3.3.3-std\temp -XX:MaxPermSize=150m -XX:PermSize=150m -Dhttp.proxyHost=webproxy.int.westgroup.com -Dhttp.proxyPort=80 -Dhttp.nonProxyHosts=*.corp.ositax.com|localhost -agentpath
:\YOURKI~1.17\bin\win32\yjpagent.dll=disablestacktelemetry,disableexceptiontelemetry,delay=10000 -XX:+HeapDumpOnOutOfMemoryError -verbose:gc -Xloggc
:\Confluence\confluence-3.3.3-std\logs\gc.log -XX:+PrintGCDetails -XX:+PrintGCTimeStamps -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:MaxNewSize=450m -XX:NewSize=350m vfprintf -Xms1296m -Xmx1296m
Application Server Working Directory C:\WINDOWS\system32
Temp Directory D:\Confluence\confluence-3.3.3-std\temp
User Name SYSTEM
System Language en
System Timezone America/Chicago
System Favourite Colour Spindrift
Filesystem Encoding Cp1252
Java VM Memory Statistics
Heap Memory
15 % Free
Maximum Heap Size 1251 MB
Total Allocated Memory 1251 MB
Used Memory 1058 MB
Free Allocated Memory 192 MB
Total Free Memory 192 MB
Permanent Generation Memory
11 % Free
Maximum PermGen 150 MB
Used PermGen 133 MB
Database Information
Database name Microsoft SQL Server
Database version 09.00.4035
Database Dialect net.sf.hibernate.dialect.SQLServerDialect
Database Driver Name net.sourceforge.jtds.jdbc.Driver
Database Driver Version 1.2
Database Connection URL jdbc:jtds:sqlserver://confluencewiki-prod:1433/confluence_wiki
Database Connection Transaction Isolation Read committed
Database Latency 0
Confluence Usage
Total Spaces 2166
Global Spaces 1890
Personal Spaces 276
Content (All Versions) 604836
Content (Current Versions) 133951
Local Users 74639
Local Groups 23
Search Index Size 449982
Modification
Modified
Removed
Plugins
Name Version Vendor Enabled or Disabled
Adaptavist Community Bubbles 1.6.2 Adaptavist.com Ltd Enabled
Advanced Macros 1.9 Atlassian Enabled
Apache HttpClient OSGi bundle 4.0 Apache Software Foundation Enabled
Apache HttpCore OSGi bundle 4.0 Apache Software Foundation Enabled
Atlassian Gadgets API 2.0.6 Atlassian Enabled
Atlassian Gadgets OAuth Service Provider Plugin 2.0.6 Atlassian Enabled
Atlassian Gadgets SPI 2.0.6 Atlassian Enabled
Atlassian OAuth API 1.0.12 Atlassian Enabled
Atlassian OAuth Consumer SAL SPI Implementation 1.0.12 Atlassian Enabled
Atlassian OAuth Consumer SPI 1.0.12 Atlassian Enabled
Atlassian OAuth Service Provider SAL SPI Implementation 1.0.12 Atlassian Enabled
Atlassian OAuth Service Provider SPI 1.0.12 Atlassian Enabled
Atlassian REST - Module Types 2.0.0 Atlassian Enabled
Atlassian Search Results Enhancer 0.3 Atlassian Enabled
Atlassian Template Renderer API 1.1.1 Atlassian Enabled
Atlassian Template Renderer Velocity 1.6 Plugin 1.1.1 Atlassian Enabled
Atlassian Templates Import Framework 0.10 Atlassian Enabled
Atlassian Templates: Default Package 0.3 Atlassian Enabled
Atlassian UI Plugin 3.0.5 Atlassian Pty Ltd Enabled
Attachment Extractors 1.1 Atlassian Pty Ltd Enabled
BND Library 0.0.255 aQute SARL http://www.aQute.biz Enabled
Balsamiq Mockups 1.6.66 Balsamiq Studios, LLC Enabled
Basic Macros 1.4 Atlassian Pty Ltd Enabled
Chart Plugin 1.15 Atlassian Enabled
Classic Left Navigation Theme 2.12 Atlassian Enabled
Clickr Theme 2.11 Atlassian Pty Ltd Disabled
Code Macro 1.5 Atlassian Pty Ltd Enabled
Compatibility Macros 1.6 Atlassian Pty Ltd Disabled
Confluence Activity Stream Plugin 3.3 Atlassian Enabled
Confluence Atlassian Plugin Repository 2.1.9 Adaptavist.com Ltd Enabled
Confluence Attachments Plugin 2.19 Atlassian Enabled
Confluence Blogging RPC Plugin 1.2.4 Atlassian Pty Ltd Enabled
Confluence Contributors Plugin 1.2.6 Atlassian Pty Ltd Enabled
Confluence Drag and Drop Plugin 1.0.8 Atlassian Enabled
Confluence HTML Macros 1.8.1 Atlassian Enabled
Confluence Legacy Web Resources 1.0 Atlassian Software Systems Pty Ltd Enabled
Confluence LinkBrowser 3.3.3 Atlassian Enabled
Confluence PDF Export 1.9 (unknown) Enabled
Confluence REST API 3.3.3 Atlassian Software Enabled
Confluence Remote API 3.3.3 Atlassian Software Systems Enabled
Confluence SAL Plugin 3.3.3 Atlassian Software Systems Enabled
Confluence Thread Dump Plugin 1.3 Atlassian Enabled
Confluence Usage Stats 0.13 Atlassian Disabled
Content Action Menu Sections 1.0 Atlassian Software Systems Enabled
Create Page Macro 1.2.1 Adaptavist.com Ltd Enabled
Dashboard Actions 1.9 Atlassian Pty Ltd Enabled
Dashboard Macros 1.13 Atlassian Pty Ltd Enabled
Documentation Theme 1.2.1 Atlassian Enabled
Dynamic Task List 2 Plugin 3.3 Atlassian Enabled
Easy Reader Theme 3.3.3 Atlassian Enabled
Excel Plugin 3.6.0 Bob Swift and other contributors Enabled
French language pack 1.22 Atlassian Software Systems Enabled
Gadgets Plugin 1.1.1 Atlassian Enabled
Gadgets Plugin SPI 1.1.1 Atlassian Enabled
German language pack 1.17 Atlassian Software Systems Enabled
Google Collections Bundle 1.0.0.rc1 Atlassian Pty Ltd Enabled
ICU4J 3.8.0.1 Atlassian Pty Ltd Enabled
IM Presence NG Plugin 2.6 Atlassian Pty Ltd Enabled
Information Macros 1.3 Atlassian Pty Ltd Enabled
JDOM DOM Processor 1.0.0 SpringSource Enabled
JIRA Macros 2.8.20 Atlassian Enabled
JSON Library 20070829.0.0.1 Atlassian Pty Ltd Enabled
JSR 305 Annotations 1.0 Atlassian Pty Ltd Enabled
Java Concurrency in Practice Annotations 1.0.0 SpringSource Enabled
Layout Macros 1.5 Atlassian Enabled
Linking Plugin 2.5.0 CustomWare Asia Pacific Enabled
Live Search Macros 2.12 Atlassian Enabled
Mail Page Plugin 1.12 Atlassian Pty Ltd Disabled
Office Connector plugin 1.13 Atlassian Enabled
Page Tree 1.18 Atlassian Enabled
Profile Macros 1.0 Atlassian Software Systems Enabled
ROME, RSS and atOM utilitiEs for Java 1.0 Sun Microsystems Enabled
Shared Application Access Layer API 2.1.0 Atlassian Enabled
Social Bookmarking Plugin 1.3.2 Atlassian Enabled
Table of Contents Plugin 2.4.11 CustomWare Asia Pacific Enabled
Tabular Metadata 2.9 Atlassian Pty Ltd Enabled
TinyMCE Editor Plugin 3.3.3 Atlassian Enabled
UWC Importer Admin Panel 1.2.1 Atlassian Software Systems Enabled
User Lister 2.4.5 Atlassian Disabled
User Status 1.0 Atlassian Software Systems Disabled
WebDAV Plugin 2.4 Atlassian Pty Ltd Enabled
Widget Connector 1.3.3 Atlassian Enabled
atlassian-gadgets-shared-2.0.6.jar 0.0 (unknown) Disabled
confluence-imagesearchrenderer-plugin 1.2 Atlassian Enabled
selectiveSummaryEmailJob 1.1.3 Thomson Reuters Enabled
License Details
Support Entitlement Number 151892
Server ID AHT0-QMI2-AJVY-30C3
Clustered false
System Properties
java.vm.version 14.0-b16
sun.jnu.encoding Cp1252
java.vendor.url http://java.sun.com/
java.vm.info mixed mode
user.dir C:\WINDOWS\system32
sun.cpu.isalist pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86
java.awt.graphicsenv sun.awt.Win32GraphicsEnvironment
sun.os.patch.level Service Pack 2
catalina.useNaming true
java.io.tmpdir D:\Confluence\confluence-3.3.3-std\temp
user.home C:\Documents and Settings\Default User
java.awt.printerjob sun.awt.windows.WPrinterJob
java.version 1.6.0_14
file.encoding.pkg sun.io
package.access sun.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper.,sun.beans.
java.vendor.url.bug http://java.sun.com/cgi-bin/bugreport.cgi
file.encoding Cp1252
line.separator
http.proxyPort 80
java.vm.specification.vendor Sun Microsystems Inc.
tomcat.util.buf.StringCache.byte.enabled true
catalina.home D:\Confluence\confluence-3.3.3-std
java.vm.vendor Sun Microsystems Inc.
java.class.path D:\Confluence\confluence-3.3.3-std\bin\bootstrap.jar
sun.io.unicode.encoding UnicodeLittle
user.variant
os.arch x86
user.name SYSTEM
user.language en
java.runtime.version 1.6.0_14-b08
sun.boot.class.path D:\Java\jdk1.6.0_14\jre\lib\resources.jar
D:\Java\jdk1.6.0_14\jre\lib\rt.jar
D:\Java\jdk1.6.0_14\jre\lib\sunrsasign.jar
D:\Java\jdk1.6.0_14\jre\lib\jsse.jar
D:\Java\jdk1.6.0_14\jre\lib\jce.jar
D:\Java\jdk1.6.0_14\jre\lib\charsets.jar
D:\Java\jdk1.6.0_14\jre\classes
C:\WINDOWS\TEMP\yjp200909291527.jar
package.definition sun.,java.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper.
sun.desktop windows
sun.cpu.endian little
awt.toolkit sun.awt.windows.WToolkit
sun.boot.library.path D:\Java\jdk1.6.0_14\jre\bin
common.loader ${catalina.base}/lib
${catalina.base}/lib/*.jar
${catalina.home}/lib
${catalina.home}/lib/*.jar
java.vm.name Java HotSpot(TM) Server VM
java.home D:\Java\jdk1.6.0_14\jre
java.endorsed.dirs D:\Confluence\confluence-3.3.3-std\endorsed
sun.management.compiler HotSpot Tiered Compilers
java.naming.factory.initial org.apache.naming.java.javaURLContextFactory
java.runtime.name Java(TM) SE Runtime Environment
catalina.base D:\Confluence\confluence-3.3.3-std
java.library.path D:\Confluence\confluence-3.3.3-std\bin
.
C:\WINDOWS\Sun\Java\bin
C:\WINDOWS\system32
C:\WINDOWS
C:\Program Files\Windows Resource Kits\Tools\
C:\WINDOWS\system32
C:\WINDOWS
C:\WINDOWS\System32\Wbem
file.separator \
shared.loader
java.specification.vendor Sun Microsystems Inc.
java.vm.specification.version 1.0
server.loader
user.timezone America/Chicago
http.nonProxyHosts *.corp.ositax.com|localhost
os.name Windows 2003
path.separator ;
java.ext.dirs D:\Java\jdk1.6.0_14\jre\lib\ext
C:\WINDOWS\Sun\Java\lib\ext
sun.arch.data.model 32
java.specification.name Java Platform API Specification
os.version 5.2
user.country US
java.class.version 50.0
java.vendor Sun Microsystems Inc.
java.vm.specification.name Java Virtual Machine Specification
java.specification.version 1.6
http.proxyHost webproxy.int.westgroup.com
java.naming.factory.url.pkgs org.apache.naming
Installed Languages
de (DE)
en (GB)
fr (FR)