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  1. Confluence Data Center
  2. CONFSERVER-22409

AD Users unable to login due to Unprocessed Continuation error

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    • Icon: Bug Bug
    • Resolution: Not a bug
    • Icon: Medium Medium
    • None
    • 3.5
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      Confluence is unable to complete directory sync because of Unprocessed Continuation error. AD users are unable to login as a result.

      2011-04-13 15:48:21,070 ERROR [QuartzScheduler_Worker-8] [atlassian.crowd.directory.DbCachingDirectoryPoller] pollChanges Error occurred while refreshing the cache for directory [ 3506177 ].
      com.atlassian.crowd.exception.OperationFailedException: java.util.concurrent.ExecutionException: com.atlassian.crowd.exception.OperationFailedException: org.springframework.ldap.PartialResultException: Unprocessed Continuation Reference(s); nested exception is javax.naming.PartialResultException: Unprocessed Continuation Reference(s); remaining name 'dc=atlassian,dc=com'
          at com.atlassian.crowd.directory.ldap.cache.UsnChangedCacheRefresher.synchroniseAllUsers(UsnChangedCacheRefresher.java:255)
          at com.atlassian.crowd.directory.ldap.cache.AbstractCacheRefresher.synchroniseAll(AbstractCacheRefresher.java:36)
          at com.atlassian.crowd.directory.ldap.cache.UsnChangedCacheRefresher.synchroniseAll(UsnChangedCacheRefresher.java:212)
          at com.atlassian.crowd.directory.DbCachingRemoteDirectory.synchroniseCache(DbCachingRemoteDirectory.java:642)
          at com.atlassian.crowd.manager.directory.DirectorySynchroniserHelperImpl.synchronise(DirectorySynchroniserHelperImpl.java:80)
          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
          at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
          at java.lang.reflect.Method.invoke(Method.java:597)
          at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:304)
          at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
          at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
          at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:106)
          at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
          at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
          at $Proxy13.synchronise(Unknown Source)
          at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.synchronise(DirectorySynchroniserImpl.java:59)
          at com.atlassian.crowd.directory.DbCachingDirectoryPoller.pollChanges(DbCachingDirectoryPoller.java:50)
          at com.atlassian.crowd.manager.directory.monitor.poller.DirectoryPollerJobBean.executeInternal(DirectoryPollerJobBean.java:29)
          at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:86)
          at org.quartz.core.JobRunShell.run(JobRunShell.java:199)
          at com.atlassian.confluence.schedule.quartz.ConfluenceQuartzThreadPool$1.run(ConfluenceQuartzThreadPool.java:14)
          at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)
      Caused by: java.util.concurrent.ExecutionException: com.atlassian.crowd.exception.OperationFailedException: org.springframework.ldap.PartialResultException: Unprocessed Continuation Reference(s); nested exception is javax.naming.PartialResultException: Unprocessed Continuation Reference(s); remaining name 'dc=atlassian,dc=com'
          at java.util.concurrent.FutureTask$Sync.innerGet(FutureTask.java:222)
          at java.util.concurrent.FutureTask.get(FutureTask.java:83)
          at com.atlassian.crowd.directory.ldap.cache.UsnChangedCacheRefresher.synchroniseAllUsers(UsnChangedCacheRefresher.java:237)
          ... 22 more
      Caused by: com.atlassian.crowd.exception.OperationFailedException: org.springframework.ldap.PartialResultException: Unprocessed Continuation Reference(s); nested exception is javax.naming.PartialResultException: Unprocessed Continuation Reference(s); remaining name 'dc=atlassian,dc=com'
          at com.atlassian.crowd.directory.SpringLDAPConnector.pageSearchResults(SpringLDAPConnector.java:352)
          at com.atlassian.crowd.directory.SpringLDAPConnector.searchEntitiesWithRequestControls(SpringLDAPConnector.java:386)
          at com.atlassian.crowd.directory.SpringLDAPConnector.searchEntities(SpringLDAPConnector.java:371)
          at com.atlassian.crowd.directory.SpringLDAPConnector.searchUserObjects(SpringLDAPConnector.java:567)
          at com.atlassian.crowd.directory.SpringLDAPConnector.searchUsers(SpringLDAPConnector.java:955)
          at com.atlassian.crowd.directory.ldap.cache.UsnChangedCacheRefresher$1.call(UsnChangedCacheRefresher.java:170)
          at com.atlassian.crowd.directory.ldap.cache.UsnChangedCacheRefresher$1.call(UsnChangedCacheRefresher.java:165)
          at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
          at java.util.concurrent.FutureTask.run(FutureTask.java:138)
          at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
          at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
          at java.lang.Thread.run(Thread.java:662)
      Caused by: org.springframework.ldap.PartialResultException: Unprocessed Continuation Reference(s); nested exception is javax.naming.PartialResultException: Unprocessed Continuation Reference(s); remaining name 'dc=atlassian,dc=com'
          at org.springframework.ldap.support.LdapUtils.convertLdapException(LdapUtils.java:203)
          at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:315)
          at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:237)
          at com.atlassian.crowd.directory.SpringLDAPConnector.pageSearchResults(SpringLDAPConnector.java:316)
          ... 11 more
      Caused by: javax.naming.PartialResultException: Unprocessed Continuation Reference(s); remaining name 'dc=atlassian,dc=com'
          at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2820)
          at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2794)
          at com.sun.jndi.ldap.LdapNamingEnumeration.getNextBatch(LdapNamingEnumeration.java:129)
          at com.sun.jndi.ldap.LdapNamingEnumeration.hasMoreImpl(LdapNamingEnumeration.java:198)
          at com.sun.jndi.ldap.LdapNamingEnumeration.hasMore(LdapNamingEnumeration.java:171)
          at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:295)
          ... 13 more
      

      See for work around http://confluence.atlassian.com/display/CONFKB/PartialResultException+After+Upgrading+to+Confluence+3.5

              Unassigned Unassigned
              rhartono Roy Hartono [Atlassian]
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                Created:
                Updated:
                Resolved: