• Icon: Bug Bug
    • Resolution: Won't Fix
    • Icon: Medium Medium
    • None
    • 3.4.6
    • None

      When importing a doc file and split it in many level. An image which is frequently used by many pages is unable to display. This is due to the reason that the image is stored at the parent page and the child page is only calling the image by "!imagename.png!" rather than "!parent^imangename.png!".

      Step to reproduce

      1. Import the following TC17_UG_indexes1.doc
      2. Split by heading: Level 4 Headings
      3. Import it


      After the import, some pages will display a similar error as below:

      This only happens when you are splitting with multiple level of headings.

      Workaround

      Workaround 1
      You may need to edit the image link in wiki markup on each missing links

      Workaround 2

      1. Install Global Search and Replace Plugin
      2. Find the image at the parent page
      3. Replace this wiki markup "!imagename.png!" with "!parent^imagename.png!" to all pages under the parent page

        1. doc_import_1.png
          doc_import_1.png
          83 kB
        2. doc_import_2.png
          doc_import_2.png
          11 kB
        3. TC17_UG_indexes1.doc
          1.47 MB

            [CONFSERVER-21852] Some image have not been imported at Word import

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2900667 ] New: CONFSERVER Bug Workflow v4 [ 2995408 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2796055 ] New: JAC Bug Workflow v3 [ 2900667 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2726217 ] New: JAC Bug Workflow v2 [ 2796055 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2390241 ] New: JAC Bug Workflow [ 2726217 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2286478 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2390241 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2226082 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2286478 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2180572 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2226082 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1947483 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2180572 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1742796 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1947483 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1703742 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1742796 ]

              shaffenden Steve Haffenden (Inactive)
              ctoolseram CJ Toolseram [Atlassian]
              Affected customers:
              5 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: