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  1. Confluence Data Center
  2. CONFSERVER-21736

Error ORA-01555 by export space

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      2011-01-31 09:05:07,747 ERROR [http-10181-Processor37] [sf.hibernate.util.JDBCExceptionReporter] logExceptions ORA-01555: snapshot too old: rollback segment number with name "" too small
      ORA-22924: snapshot too old

      Confluence writes this error to the log file by export an space. Change the UNDO_RETENTION in Oracle DB to a upper value did not solve the error.

            [CONFSERVER-21736] Error ORA-01555 by export space

            Roy Hartono [Atlassian] added a comment -

            Hi Steffen,

            I have created a JIRA support ticket for you at: support.atlassian.com You should receive an email shortly containing a direct link to the support ticket.

            Please refer to the support ticket for any future correspondence relating to this issue.

            In future can you please raise support requests such as this by creating an issue in our support system, https://support.atlassian.com, not in http://jira.atlassian.com. As our support engineers respond to cases in https://support.atlassian.com, it will ensure that your problem gets addressed as quickly as possible. Also, https://support.atlassian.com is configured so that only Atlassian and you have access to the case, therefore it is a more appropriate location for us to gather any required system data and configuration from you.

            Regards

            Roy Hartono
            Atlassian Support Team.

            Roy Hartono [Atlassian] added a comment - Hi Steffen, I have created a JIRA support ticket for you at: support.atlassian.com You should receive an email shortly containing a direct link to the support ticket. Please refer to the support ticket for any future correspondence relating to this issue. In future can you please raise support requests such as this by creating an issue in our support system, https://support.atlassian.com , not in http://jira.atlassian.com . As our support engineers respond to cases in https://support.atlassian.com , it will ensure that your problem gets addressed as quickly as possible. Also, https://support.atlassian.com is configured so that only Atlassian and you have access to the case, therefore it is a more appropriate location for us to gather any required system data and configuration from you. Regards Roy Hartono Atlassian Support Team.

              rhartono Roy Hartono [Atlassian]
              5a0efc3b64bb Steffen Schöne
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