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  1. Confluence Data Center
  2. CONFSERVER-21709

Invalid Error Message When Attaching a File That Has Validation Problems

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      When trying to upload large files that exceeds the max attachments size (default 10M) there's a weird browser behavior that only happens in a certain way. Here's the steps to reproduce:
      1. Create a new page in a space.
      2. Save the post.
      3. Edit the post again.
      4. From the Rich Text editor toolbar, select Insert -> Attach
      5. Select a file from your local disk that exceeds the default size (above 10 megabytes)

      After the file upload progress bar is done, you can see a file download prompt from the browser for "attachfile.action". The behavior is the same for IE and Firefox. See attached screenshots.

        1. FireFox_error2.png
          FireFox_error2.png
          1.04 MB
        2. IE_error1.png
          IE_error1.png
          1.27 MB

            [CONFSERVER-21709] Invalid Error Message When Attaching a File That Has Validation Problems

            Edward made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 942344 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            Support reference count Original: 4 New: 5
            Edward made changes -
            Labels Original: affects-cloud affects-server attachments editor files size New: affects-cloud affects-server attachments editor files fireball-qol size
            Edward made changes -
            Link New: This issue is duplicated by CONFSERVER-95793 [ CONFSERVER-95793 ]
            Edward made changes -
            Affects Version/s New: 8.5.6 [ 106813 ]
            Affects Version/s New: 8.9.0 [ 107007 ]
            Affects Version/s New: 8.9.1 [ 107890 ]
            Affects Version/s New: 8.5.9 [ 107992 ]
            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 4
            SET Analytics Bot made changes -
            Support reference count Original: 4 New: 3
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0

              Unassigned Unassigned
              asdosreis AlysonA
              Affected customers:
              17 This affects my team
              Watchers:
              15 Start watching this issue

                Created:
                Updated: