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  1. Confluence Data Center
  2. CONFSERVER-21411

Edit in Office using Office 2010 will change Mime Type to Text/XML - causing attachment download problem

      Problem Description

      'Edit in Office' feature using Office 2010 will change attachment's Mime Type to Text/XML - causing attachment download problem with the following error: error.png

      How to replicate
      1. Install Office 2010.
      2. Attach an attachment: Excel or Doc or PPT. Note down the attachment Properties.
      3. Edit in Office and save.
      4. Notice the attachment properties has changed to Text/XML regardless what it was previously.
      5. Try to download the attachment and the browser will refuse and show you an error.


      Work around

      Change attachment properties to what they were originally:

      • XLS: application/vnd.ms-excel
      • XLSX: application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
      • DOC: application/msword
      • DOCX: application/vnd.openxmlformats-officedocument.wordprocessingml.document
      • PPT: application/vnd.ms-powerpoint
      • PPTX: application/vnd.openxmlformats-officedocument.presentationml.presentation

        1. backwardsCompatibility.png
          backwardsCompatibility.png
          23 kB
        2. backwardsCompatibility.png
          backwardsCompatibility.png
          23 kB
        3. error.png
          error.png
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            [CONFSERVER-21411] Edit in Office using Office 2010 will change Mime Type to Text/XML - causing attachment download problem

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2896195 ] New: CONFSERVER Bug Workflow v4 [ 2988810 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2787279 ] New: JAC Bug Workflow v3 [ 2896195 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2717959 ] New: JAC Bug Workflow v2 [ 2787279 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2382525 ] New: JAC Bug Workflow [ 2717959 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2275421 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2382525 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2233861 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2275421 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2195577 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2233861 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1934023 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2195577 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1733641 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1934023 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1684827 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1733641 ]

              don.willis@atlassian.com Don Willis
              rhartono Roy Hartono [Atlassian]
              Affected customers:
              2 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved:

                  Estimated:
                  Original Estimate - 16h
                  16h
                  Remaining:
                  Remaining Estimate - 16h
                  16h
                  Logged:
                  Time Spent - Not Specified
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