• Icon: Bug Bug
    • Resolution: Support Request
    • Icon: Medium Medium
    • None
    • 3.3
    • None
    • Server on Linux under VMware
      Clients: Firefox 3 on Linux
      Firefox 3 and IE7 on Windows XP

      Problem Description:
      We use dozens of thumbnail graphs to display design data, such as line graphs.
      The new way that thumbnails are displayed (Confluence 3.3 vs 2.10) is slower and less flexible than the old way.

      The only problem with the old way was that the expanded view window did not get raised each time, so it might get buried.
      Aside from that, it was much better, especially when reviewing a page with several thumbnails. The old method allowed animation of the content (one frame per mouse click). This was a good way to compare two similar images.

      The 3.3 method requires two clicks to go from one image to the next, and the intervening shrink and grow animations totally defeat the animation and visual comparison of content.

      1) Please provide an option to disable the animation of thumbnails. These are slow and distracting from the content on a local network and agonizing on a slow link.
      2) Please provide a way to reposition and resize the expanded view. This should be remembered for the next expanded view use.
      This allows quicker picking through multiple thumbnails.
      3) Best: go back to the old way, just raise the window each time a new thumbnail is loaded.

      I understand that the new method was a response to complaints about popup blockers preventing the old method. We don't see that, though Firefox blocks popups by default. We think think the solution is worse than the problem. Much worse.

      Thanks,

      Ken

            [CONFSERVER-20853] Thumbnail expanded views worse in 3.3

            Sorry, I didn't see that you already had a different issue covering this request, which has already been dealt with.

            I'll resolve this again, and the request will continue to be tracked at CONF-20959.

            Mark Hrynczak (Inactive) added a comment - - edited Sorry, I didn't see that you already had a different issue covering this request, which has already been dealt with. I'll resolve this again, and the request will continue to be tracked at CONF-20959 .

            What's the difference between a bug and a support request?

            Thanks,

            Ken

            On Sunday 10 October 2010 06:04 pm, Mark Hrynczak [Atlassian] (JIRA)

            Ken Poulton added a comment - What's the difference between a bug and a support request? Thanks, Ken On Sunday 10 October 2010 06:04 pm, Mark Hrynczak [Atlassian] (JIRA)

            Ken, I've changed this issue to a Support Request. Somebody will get back to you shortly and look into a possible solution for you.

            Cheers,
            Mark

            Mark Hrynczak (Inactive) added a comment - Ken, I've changed this issue to a Support Request. Somebody will get back to you shortly and look into a possible solution for you. Cheers, Mark

            The good news: disabling "fancybox web resources" turned off the awful
            new thumbnail display.

            The bad news: disabling "fancybox web resources" also breaks image
            selection in the "Insert Image" panel.

            In richtext editor, I hit the 'insert image' icon and get the 'Insert
            Image panel'. But none of the attached images are displayed!
            I can browse to a new image, upload as attachment, and this
            newly-attached image is not displayed, either.

            The workaround is to

            • save the page
            • go into attachments list to get the name of the image file
            • go into markup edit
            • find a reminder of the image insertion syntax
            • write the image insert markup code
            • save
            • wish we could go back to version 2.10

            Is there some way to turn off the bad new method of displaying
            thumbnails without also breaking the "Insert Image" panel?

            Thanks,

            Ken

            On Tuesday 21 September 2010 10:45 pm, Mark Hrynczak [Atlassian] (JIRA)

            Ken Poulton added a comment - The good news: disabling "fancybox web resources" turned off the awful new thumbnail display. The bad news: disabling "fancybox web resources" also breaks image selection in the "Insert Image" panel. In richtext editor, I hit the 'insert image' icon and get the 'Insert Image panel'. But none of the attached images are displayed! I can browse to a new image, upload as attachment, and this newly-attached image is not displayed, either. The workaround is to save the page go into attachments list to get the name of the image file go into markup edit find a reminder of the image insertion syntax write the image insert markup code save wish we could go back to version 2.10 Is there some way to turn off the bad new method of displaying thumbnails without also breaking the "Insert Image" panel? Thanks, Ken On Tuesday 21 September 2010 10:45 pm, Mark Hrynczak [Atlassian] (JIRA)

            Just what I needed. Thanks!

            Ken

            Ken Poulton added a comment - Just what I needed. Thanks! Ken

            Hi Ken,

            You can go back to the old way of displaying full size images quite easily:

            • Navigate to the Plugin Manager
            • Select the "Advanced Macros" plugin
            • Disable the plugin module named "fancybox web resources"

            Cheers,
            Mark

            Mark Hrynczak (Inactive) added a comment - Hi Ken, You can go back to the old way of displaying full size images quite easily: Navigate to the Plugin Manager Select the "Advanced Macros" plugin Disable the plugin module named "fancybox web resources" Cheers, Mark

              Unassigned Unassigned
              e4730fbd086f Ken Poulton
              Affected customers:
              0 This affects my team
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              1 Start watching this issue

                Created:
                Updated:
                Resolved: