Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-20263

Export to word doc drops images

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Medium Medium
    • None
    • 3.3-rc2
    • None

    • All supported browsers

      Find a page with an image: https://qa-eac.atlassian.com/x/fISvbQ
      Tools -> export to doc
      Open the page in Word or Open Office
      The picture will be missing.

      Screenshot attached.

        1. export to word drops images.jpg
          export to word drops images.jpg
          297 kB
        2. Screen shot 2010-08-16 at 4.42.50 PM.png
          Screen shot 2010-08-16 at 4.42.50 PM.png
          115 kB

          Form Name

            [CONFSERVER-20263] Export to word doc drops images

            Gurleen Anand [Atlassian] added a comment -

            This is a duplicate of CONF-6246.

            Gurleen Anand [Atlassian] added a comment - This is a duplicate of CONF-6246 .

            Gurleen Anand [Atlassian] added a comment -

            This appears to be the same problem as CONF-6246?

            Gurleen Anand [Atlassian] added a comment - This appears to be the same problem as CONF-6246 ?

            Mark Hrynczak (Inactive) added a comment -

            Isn't this a duplicate of CONF-6246?

            Mark Hrynczak (Inactive) added a comment - Isn't this a duplicate of CONF-6246 ?

            Vincent Choy (Inactive) added a comment -

            Status update:
            I have taken a look at this, and the implementation calls for word to render the (x)html.

            The issue may be two fold where word attempts to get the image in a separate request (which subsequently fails due to authentication issues).

            To work around this I have written some code to test if we could embed the image as embedded base64 representation of the binary.

            <IMG SRC="data:image/gif;base64,RAAAtuhhx4dbgYKAAA7...more data....."

            This was unsuccessful. (see screenshot) - Word should (like IE/Firfox) render the embeeded image but it does not.

            The current work around is to "Edit in Word" -> and then save the document in word on your local hard drive.

            The next steps is to see if we can implement via WordML.

            That's the update.

            Vincent Choy (Inactive) added a comment - Status update: I have taken a look at this, and the implementation calls for word to render the (x)html. The issue may be two fold where word attempts to get the image in a separate request (which subsequently fails due to authentication issues). To work around this I have written some code to test if we could embed the image as embedded base64 representation of the binary. <IMG SRC= "data:image/gif;base64,RAAAtuhhx4dbgYKAAA7...more data....." This was unsuccessful. (see screenshot) - Word should (like IE/Firfox) render the embeeded image but it does not. The current work around is to "Edit in Word" -> and then save the document in word on your local hard drive. The next steps is to see if we can implement via WordML. That's the update.

            Stephen Gramm added a comment -

            We see this same problem in Confluence 3.1.2. Images show up in the exported Word document as 'red X's' on the page.

            Stephen Gramm added a comment - We see this same problem in Confluence 3.1.2. Images show up in the exported Word document as 'red X's' on the page.

              Unassigned Unassigned
              mcompton Marlena Compton [Atlassian]
              Affected customers:
              1 This affects my team
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              1 Start watching this issue

                Created:
                Updated:
                Resolved: