-
Bug
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Resolution: Support Request
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Medium
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None
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3.0.2
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Environment Information:
system.date: Friday, 11 Jun 2010
system.time: 17:29:50
system.favourite.colour: Lemon chiffon
java.version: 1.6.0_11
java.vendor: Sun Microsystems Inc.
jvm.version: 1.0
jvm.vendor: Sun Microsystems Inc.
jvm.implementation.version: 11.0-b16
java.runtime: Java(TM) SE Runtime Environment
java.vm: Java HotSpot(TM) 64-Bit Server VM
java.input.args: -Dcatalina.base=E:\confluence\confluence-3.0.2-hlpmod -Dcatalina.home=E:\confluence\confluence-3.0.2-hlpmod -Djava.endorsed.dirs=E:\confluence\confluence-3.0.2-hlpmod\endorsed -Djava.io.tmpdir=E:\confluence\confluence-3.0.2-hlpmod\temp -XX:MaxPermSize=256m -Dhttp.proxyHost=213.23.117.29 -Dhttp.proxyPort=8080 -Dhttp.nonProxyHosts=*.sap.randit.de vfprintf -Xms2048m -Xmx8264m
user.name.word: SYSTEM
system.language: en
system.timezone: Europe/Berlin
operating.system: Windows 2003 5.2
os.architecture: amd64
fs.encoding: Cp1252
working.directory: C:\WINDOWS\system32
temp.directory: E:\confluence\confluence-3.0.2-hlpmod\temp
Database Dialect: net.sf.hibernate.dialect.Oracle9Dialect
Database Connection URL: jdbc:oracle:thin:@rd-xwik0:1527:WKT
Database Driver Name: oracle.jdbc.OracleDriver
Database Driver Version: 10.2
Database Name: Oracle
Database Version: Oracle Database 10g Enterprise Edition Release 10.2.0.4.0 - 64bit Production
With the Partitioning, OLAP, Data Mining and Real Application Testing options
Database connection transaction isolation: Read committed
Application Server: Apache Tomcat/6.0.14
Servlet Version: 2.5
Server Base URL: http://rd-xwik0.sap.randit.de:8080
Used Memory: 1281266728
Total Memory: 2663120896
Free Memory: 1381854168
confluence.home: E:/confluence/data
system.uptime: 2 days, 7 hours, 57 minutes, 41 seconds
system.version: 3.0.2
build.number: 1636
license.support.entitlement.number.label: $buildStats.get($key)License Information
Support Entitlement Number: none
Server ID: AM40-2WHE-B54H-UTLQ
Clustered: falseLanguage Information:
Installed Languages:
de (CH)
de (DE)
en (GB)
en (US)
fr (FR)Plugins:
Adaptavist Content Formatting Macros 1.6.14 - Adaptavist.com Ltd : enabled)
Advanced Macros 1.6.2.10 - Atlassian Pty Ltd : enabled)
Atlassian UI Plugin 1.0.2 - Atlassian Pty Ltd : enabled)
Attachment Extractors 1.0-SNAPSHOT - Atlassian : enabled)
Basic Macros 1.4 - Atlassian Pty Ltd : enabled)
Chart Plugin 1.14 - Atlassian Pty Ltd : enabled)
Clickr Theme 2.5 - Atlassian Pty Ltd : disabled)
Code Macro 1.5 - Atlassian Pty Ltd : enabled)
Compatibility Macros 1.5 - Atlassian Pty Ltd : disabled)
Composition Plugin 2.3.2 - CustomWare Asia Pacific : enabled)
Confluence Atlassian Plugin Repository 2.1.4 - Adaptavist.com Ltd : enabled)
Confluence Attachments Plugin 2.15 - Atlassian Pty Ltd : enabled)
Confluence Blogging RPC Plugin 1.2.4 - Atlassian Pty Ltd : enabled)
Confluence Contributors Plugin 1.2.3 - Atlassian Pty Ltd : enabled)
Confluence HTML Macros 1.7.2 - Atlassian Pty Ltd : disabled)
Confluence PDF Export 1.2 - (unknown) : enabled)
Confluence Remote API 3.0.2 - Atlassian Software Systems : enabled)
Confluence Thread Dump Plugin 1.2 - Atlassian : enabled)
Confluence Usage Stats 0.12 - Atlassian : disabled)
Copy Space Plugin 1.1 - Atlassian Software Systems Pty Ltd : enabled)
Dashboard Macros 1.13 - Atlassian Pty Ltd : enabled)
Dynamic Task List 2 Plugin 3.2.4 - Atlassian Pty Ltd : disabled)
Flash Plugin 3.0 - Bob Swift and other contributors : enabled)
French language pack 1.15 - Atlassian Software Systems : enabled)
Gallery 1.2.0 - Atlassian Software Systems Pty Ltd : enabled)
German language pack 1.10 - Atlassian Software Systems : enabled)
Gliffy Plugin for Confluence 2.0.3 - Gliffy Inc. : enabled)
HLP Remote API Extension 3.0.2-2.4 20100312153243-701 - HLP Informationsmanagement GmbH : enabled)
HLP Remote Authentication 3.0.2-2.4 20100511133533-726 - HLP Informationsmanagement GmbH : enabled)
HLP SAP Portal NavigationContext Loader 3.0.2-2.4 20100312153246-701 - HLP Informationsmanagement GmbH : enabled)
HLP SAP Settings 3.0.2-2.4 20100312153245-701 - HLP Informationsmanagement GmbH : enabled)
HLP User Store Replicator 1.2 - HLP Informationsmanagement GmbH : enabled)
HTMLDiff 0.1 - AtlassianStudio.com : disabled)
IM Presence NG Plugin 2.5 - Atlassian Pty Ltd : disabled)
ImageMap Macros 1.6 - Deutsche-Leasing AG : enabled)
Information Macros 1.2 - Atlassian Pty Ltd : enabled)
JIRA Macros 2.8.13 - Atlassian Pty Ltd : disabled)
Layout Macros 1.3 - Atlassian Pty Ltd : enabled)
Left Navigation Theme 2.7 - Atlassian Pty Ltd : disabled)
Link Macro 1.0-SNAPSHOT - Speed Computer Research : enabled)
Linking Plugin 2.6.7 - CustomWare Asia Pacific : enabled)
Live Search Macros 2.11 - Atlassian : enabled)
Mail Page Plugin 1.7 - Atlassian Pty Ltd : disabled)
Navigation Plugin 1.11 - Pentagon Technologies : enabled)
Office Connector plugin 1.5 - Atlassian Pty Ltd : enabled)
Page Tree 1.12 - Atlassian : enabled)
Profile Macros 1.0 - Atlassian Software Systems : enabled)
Shared Application Access Layer API 2.0.3 - Atlassian Pty Ltd : enabled)
Shared Application Access Layer Confluence Plugin 2.0.3 - Atlassian Software Systems : enabled)
Social Bookmarking Plugin 1.3.1 - Atlassian Pty Ltd : enabled)
Swiss German language pack 1.10 - HLP Informationsmanagement GmbH : enabled)
Table of Contents Plugin 2.4.11 - CustomWare Asia Pacific : enabled)
Tabular Metadata 2.9 - Atlassian Pty Ltd : enabled)
TinyMCE Editor Plugin 3.0.2 - Atlassian : enabled)
UWC Importer Admin Panel 1.1 - Atlassian Software Systems : enabled)
United Status English language pack 1.2.1 - Adaptavist.com Ltd : enabled)
User Lister 2.4.3 - Atlassian Pty Ltd : enabled)
User Status 1.0 - Atlassian Software Systems : enabled)
WebDAV Plugin 2.3 - Atlassian Pty Ltd : disabled)
Widget Connector 1.2.3 - Atlassian : disabled)Environment Information: system.date: Friday, 11 Jun 2010 system.time: 17:29:50 system.favourite.colour: Lemon chiffon java.version: 1.6.0_11 java.vendor: Sun Microsystems Inc. jvm.version: 1.0 jvm.vendor: Sun Microsystems Inc. jvm.implementation.version: 11.0-b16 java.runtime: Java(TM) SE Runtime Environment java.vm: Java HotSpot(TM) 64-Bit Server VM java.input.args: -Dcatalina.base=E:\confluence\confluence-3.0.2-hlpmod -Dcatalina.home=E:\confluence\confluence-3.0.2-hlpmod -Djava.endorsed.dirs=E:\confluence\confluence-3.0.2-hlpmod\endorsed -Djava.io.tmpdir=E:\confluence\confluence-3.0.2-hlpmod\temp -XX:MaxPermSize=256m -Dhttp.proxyHost=213.23.117.29 -Dhttp.proxyPort=8080 -Dhttp.nonProxyHosts=*.sap.randit.de vfprintf -Xms2048m -Xmx8264m user.name.word: SYSTEM system.language: en system.timezone: Europe/Berlin operating.system: Windows 2003 5.2 os.architecture: amd64 fs.encoding: Cp1252 working.directory: C:\WINDOWS\system32 temp.directory: E:\confluence\confluence-3.0.2-hlpmod\temp Database Dialect: net.sf.hibernate.dialect.Oracle9Dialect Database Connection URL: jdbc:oracle:thin:@rd-xwik0:1527:WKT Database Driver Name: oracle.jdbc.OracleDriver Database Driver Version: 10.2 Database Name: Oracle Database Version: Oracle Database 10g Enterprise Edition Release 10.2.0.4.0 - 64bit Production With the Partitioning, OLAP, Data Mining and Real Application Testing options Database connection transaction isolation: Read committed Application Server: Apache Tomcat/6.0.14 Servlet Version: 2.5 Server Base URL: http://rd-xwik0.sap.randit.de:8080 Used Memory: 1281266728 Total Memory: 2663120896 Free Memory: 1381854168 confluence.home: E:/confluence/data system.uptime: 2 days, 7 hours, 57 minutes, 41 seconds system.version: 3.0.2 build.number: 1636 license.support.entitlement.number.label: $buildStats.get($key) License Information Support Entitlement Number: none Server ID: AM40-2WHE-B54H-UTLQ Clustered: false Language Information: Installed Languages: de (CH) de (DE) en (GB) en (US) fr (FR) Plugins: Adaptavist Content Formatting Macros 1.6.14 - Adaptavist.com Ltd : enabled) Advanced Macros 1.6.2.10 - Atlassian Pty Ltd : enabled) Atlassian UI Plugin 1.0.2 - Atlassian Pty Ltd : enabled) Attachment Extractors 1.0-SNAPSHOT - Atlassian : enabled) Basic Macros 1.4 - Atlassian Pty Ltd : enabled) Chart Plugin 1.14 - Atlassian Pty Ltd : enabled) Clickr Theme 2.5 - Atlassian Pty Ltd : disabled) Code Macro 1.5 - Atlassian Pty Ltd : enabled) Compatibility Macros 1.5 - Atlassian Pty Ltd : disabled) Composition Plugin 2.3.2 - CustomWare Asia Pacific : enabled) Confluence Atlassian Plugin Repository 2.1.4 - Adaptavist.com Ltd : enabled) Confluence Attachments Plugin 2.15 - Atlassian Pty Ltd : enabled) Confluence Blogging RPC Plugin 1.2.4 - Atlassian Pty Ltd : enabled) Confluence Contributors Plugin 1.2.3 - Atlassian Pty Ltd : enabled) Confluence HTML Macros 1.7.2 - Atlassian Pty Ltd : disabled) Confluence PDF Export 1.2 - (unknown) : enabled) Confluence Remote API 3.0.2 - Atlassian Software Systems : enabled) Confluence Thread Dump Plugin 1.2 - Atlassian : enabled) Confluence Usage Stats 0.12 - Atlassian : disabled) Copy Space Plugin 1.1 - Atlassian Software Systems Pty Ltd : enabled) Dashboard Macros 1.13 - Atlassian Pty Ltd : enabled) Dynamic Task List 2 Plugin 3.2.4 - Atlassian Pty Ltd : disabled) Flash Plugin 3.0 - Bob Swift and other contributors : enabled) French language pack 1.15 - Atlassian Software Systems : enabled) Gallery 1.2.0 - Atlassian Software Systems Pty Ltd : enabled) German language pack 1.10 - Atlassian Software Systems : enabled) Gliffy Plugin for Confluence 2.0.3 - Gliffy Inc. : enabled) HLP Remote API Extension 3.0.2-2.4 20100312153243-701 - HLP Informationsmanagement GmbH : enabled) HLP Remote Authentication 3.0.2-2.4 20100511133533-726 - HLP Informationsmanagement GmbH : enabled) HLP SAP Portal NavigationContext Loader 3.0.2-2.4 20100312153246-701 - HLP Informationsmanagement GmbH : enabled) HLP SAP Settings 3.0.2-2.4 20100312153245-701 - HLP Informationsmanagement GmbH : enabled) HLP User Store Replicator 1.2 - HLP Informationsmanagement GmbH : enabled) HTMLDiff 0.1 - AtlassianStudio.com : disabled) IM Presence NG Plugin 2.5 - Atlassian Pty Ltd : disabled) ImageMap Macros 1.6 - Deutsche-Leasing AG : enabled) Information Macros 1.2 - Atlassian Pty Ltd : enabled) JIRA Macros 2.8.13 - Atlassian Pty Ltd : disabled) Layout Macros 1.3 - Atlassian Pty Ltd : enabled) Left Navigation Theme 2.7 - Atlassian Pty Ltd : disabled) Link Macro 1.0-SNAPSHOT - Speed Computer Research : enabled) Linking Plugin 2.6.7 - CustomWare Asia Pacific : enabled) Live Search Macros 2.11 - Atlassian : enabled) Mail Page Plugin 1.7 - Atlassian Pty Ltd : disabled) Navigation Plugin 1.11 - Pentagon Technologies : enabled) Office Connector plugin 1.5 - Atlassian Pty Ltd : enabled) Page Tree 1.12 - Atlassian : enabled) Profile Macros 1.0 - Atlassian Software Systems : enabled) Shared Application Access Layer API 2.0.3 - Atlassian Pty Ltd : enabled) Shared Application Access Layer Confluence Plugin 2.0.3 - Atlassian Software Systems : enabled) Social Bookmarking Plugin 1.3.1 - Atlassian Pty Ltd : enabled) Swiss German language pack 1.10 - HLP Informationsmanagement GmbH : enabled) Table of Contents Plugin 2.4.11 - CustomWare Asia Pacific : enabled) Tabular Metadata 2.9 - Atlassian Pty Ltd : enabled) TinyMCE Editor Plugin 3.0.2 - Atlassian : enabled) UWC Importer Admin Panel 1.1 - Atlassian Software Systems : enabled) United Status English language pack 1.2.1 - Adaptavist.com Ltd : enabled) User Lister 2.4.3 - Atlassian Pty Ltd : enabled) User Status 1.0 - Atlassian Software Systems : enabled) WebDAV Plugin 2.3 - Atlassian Pty Ltd : disabled) Widget Connector 1.2.3 - Atlassian : disabled)
We have upgraded our system from 2.9 at 3.0.2. Within by us an error occour with the search web service of our confluence system(http://confluence.atlassian.com/display/CONFDEV/Remote+API+Specification):
- search in our productive system (Confl 2.9) via Wiki Web Service with "test*" & max hits = 999999999 shown a result - how expected
- search in our quality system (Confl 3.0.2) via Wiki Web Service with "test" & max hits = 9999 shown a result - how expected
- search in our quality system (Confl 3.0.2) via Wiki Web Service with "test*" & max hits > 35 (e.g. 50) shown a SOAP error
- search in our quality system (Confl 3.0.2) via Wiki Web Service with "test*" & max hits <= 35 shown a result again
This behaviour we can reproduce with many other search terms and different hit counts.
Also this behaviour shown in version 3.0.2 (on our quality system) but not in version 2.9 (on our productiv system).
Hi Stephan,
I have created a JIRA support ticket for you at: support.atlassian.com You should receive an email shortly containing a direct link to the support ticket.
Please refer to the support ticket for any future correspondence relating to this issue.
In future can you please raise support requests such as this by creating an issue in our support system, https://support.atlassian.com, not in http://jira.atlassian.com. As our support engineers respond to cases in https://support.atlassian.com, it will ensure that your problem gets addressed as quickly as possible. Also, https://support.atlassian.com is configured so that only Atlassian and you have access to the case, therefore it is a more appropriate location for us to gather any required system data and configuration from you.
Regards
Patrick Gisbey
Atlassian Support