Unable to edit in word with document titles that are considered to long

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    • Type: Bug
    • Resolution: Duplicate
    • Priority: Highest
    • None
    • Affects Version/s: 3.2
    • Component/s: None
    • Environment:

      We are using Jira, Greenhopper and Confluence, all hosted on our own server.

      When attempting to edit a word document that is attached to a confluence page, we continually get the error message that the file name is to long. We have had to shorten the file name and page names to be so short that the page title does not make sense anymore. It has made the use of this feature unuasble.

      Here is an example of a document title 'Prospect Count By Staff and Rating' that we tried to use and we recieve the error. The word document had this title as well. We shortened the document name to be a.docx, and we still got the error message. We had to the page title to be 'Prpt Count Staff Rating' to get it to save the file. The page name makes no sense and searching for thw word document makes no sense now.

      We now need to save the file on a shared server, edit it there, and then drag back into confluence to update. It is making the process unuseable.

        1. screenshot-1.jpg
          20 kB
          David Ritchie
        2. Capital Prospect Count By Staff and Rating Spec.docx
          145 kB
          David Ritchie

            Assignee:
            Katrina Walser (Inactive)
            Reporter:
            David Ritchie
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              Created:
              Updated:
              Resolved: