• We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Support is experiencing many cases dealing with index performance & resource issues. modify the plugin to enable user to: - limit the size of the file can be indexed - limit the time ...(ie timeout) if indexing takes too long on a file - log index time

      Workaround

      Download the 1.6.2 version of the plugin which has this fix and CONF-19779 fix, backported.

      • Browse through your bundled plugins folder should be <confluence_isntall>\WEB-INF\classes\com\atlassian\confluence\setup\atlassian-bundled-plugins.zip
      • Unzip the files under a known location, locate OfficeConnector-1.*.jar save a copy, and delete it.
      • Zip this folder ( DO NOT ZIP THE FOLDER, ONLY THE FILES INSIDE IT, THE ZIP MUST NOT CONTAIN FOLDERS)
      • Rename to atlassian-bundled-plugins.zip

      Also for more knowledge please refer to Removing Malfuntioning Plugins this should do it.

        1. excel-xml-extractor.png
          excel-xml-extractor.png
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        2. patch-CONF-19674.zip
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        3. patch-CONF-19674-3.2.zip
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            [CONFSERVER-19674] OutOfMemoryError indexing Excel Documents

            I have backported this fix as well as CONF-19779 to version 1.6 of the OfficeConnector, if you have this problem you can download the fixed version (1.6.2) from plugins.atlassian.com.

            Daniel (Inactive) added a comment - I have backported this fix as well as CONF-19779 to version 1.6 of the OfficeConnector, if you have this problem you can download the fixed version (1.6.2) from plugins.atlassian.com.

            We do not have access to this case: http://jira.atlassian.com/browse/CONF-19978

            We need to be able to use this new Office Connector Plugin v1.8 on Confluence 3.1.2 to perform the index task. When attempting to run it on that version it continues to run for over 16 hours when indexing ~250gb of attachments and ~12gb in the database. This indexing task used to take less than 3 hours on Confluence 2.9.2 version, and this should be much faster to meet our expecations and needs.

            Please let us know how to configure the server to make this work more efficiently.

            Stephen Gramm added a comment - We do not have access to this case: http://jira.atlassian.com/browse/CONF-19978 We need to be able to use this new Office Connector Plugin v1.8 on Confluence 3.1.2 to perform the index task. When attempting to run it on that version it continues to run for over 16 hours when indexing ~250gb of attachments and ~12gb in the database. This indexing task used to take less than 3 hours on Confluence 2.9.2 version, and this should be much faster to meet our expecations and needs. Please let us know how to configure the server to make this work more efficiently.

            Indexing is now working fine on all the large Excel files I tested. There are still issues when trying to view certain files however, which is raised as CONF-19978.

            Mark Hrynczak (Inactive) added a comment - Indexing is now working fine on all the large Excel files I tested. There are still issues when trying to view certain files however, which is raised as CONF-19978.

            These issues need a fix version

            Mark Hrynczak (Inactive) added a comment - These issues need a fix version

            Looks good, I've made the changes suggested by myself in the review.

            Daniel (Inactive) added a comment - Looks good, I've made the changes suggested by myself in the review.

            Stephen (and Vincent),
            The OfficeConnector 1.8 is not yet deployed to PAC as its still going through some testing. It will be avaible for download using the link above or through the plugin repository shortly.

            m@ (Inactive) added a comment - Stephen (and Vincent), The OfficeConnector 1.8 is not yet deployed to PAC as its still going through some testing. It will be avaible for download using the link above or through the plugin repository shortly.

            Vincent Choy (Inactive) added a comment - - edited

            Hello Stephen,

            The new office connector can be found here: (link)

            I'll attach it to this case in the event you cannot log in.

            For added performance, remember to adjust the -Dindex.queue.thread.count parameter.

            Hope this helps.

            Regards

            Vincent Choy

            Vincent Choy (Inactive) added a comment - - edited Hello Stephen, The new office connector can be found here: ( link ) I'll attach it to this case in the event you cannot log in. For added performance, remember to adjust the -Dindex.queue.thread.count parameter. Hope this helps. Regards Vincent Choy

            Where can we get this new version of the Office Connector? http://jira.atlassian.com/browse/CONF-19674

            Stephen Gramm added a comment - Where can we get this new version of the Office Connector? http://jira.atlassian.com/browse/CONF-19674

            The Excel parsing has been reimplemented to use SAX parser. Implemented in Office Connector 1.8.

            m@ (Inactive) added a comment - The Excel parsing has been reimplemented to use SAX parser. Implemented in Office Connector 1.8.

            Stephen,
            We are working on the issue and we will update the issue status once we have made some progress. Appreciate your patience with this matter - we are aware of the importance of this fix.
            Sherif

            Sherif Mansour added a comment - Stephen, We are working on the issue and we will update the issue status once we have made some progress. Appreciate your patience with this matter - we are aware of the importance of this fix. Sherif

              mjensen m@ (Inactive)
              vchoy Vincent Choy (Inactive)
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                Created:
                Updated:
                Resolved: