• Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Highest Highest
    • 3.3
    • 3.2
    • None

      Symptoms:

      Any operation that relies on Quartz scheduling fail to start. eg. automatic indexing, mail queue flush, etc.

      We have not gotten to the root cause of the issue yet, but I have created this issue so we can track the number of people affected by this and have one area to put down the set of instructions.

      Workaround

      The issue appears to be related to the quartz library we include with confluence. This was upgrade to 1.6.1 in Confluence 3.2. Please try the latest version of quartz where we believe the issue is resolved. To do so:

      1) Shutdown confluence
      2) Make a backup of your <CONFLUENCE_INSTALL>/confluence/WEB-INF/lib/quartz-1.6.1.jar
      3) Delete your <CONFLUENCE_INSTALL>/confluence/WEB-INF/lib/quartz-1.6.1.jar and copy into your <CONFLUENCE_INSTALL>/confluence/WEB-INF/lib the attached quartz-1.8.0.jar.
      4) Restart confluence

      Wait to see if the problem can be reproduced. If it can, please raise an issue in http://support.atlassian.com (or comment in your existing one).

            [CONFSERVER-19425] Confluence automatic indexing fails

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2901247 ] New: CONFSERVER Bug Workflow v4 [ 2995797 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2797281 ] New: JAC Bug Workflow v3 [ 2901247 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2727398 ] New: JAC Bug Workflow v2 [ 2797281 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2391933 ] New: JAC Bug Workflow [ 2727398 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2272494 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2391933 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2222779 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2272494 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2172097 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2222779 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1933840 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2172097 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1733507 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1933840 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1691946 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1733507 ]

              mjensen m@ (Inactive)
              pkamal Partha
              Affected customers:
              4 This affects my team
              Watchers:
              15 Start watching this issue

                Created:
                Updated:
                Resolved: