Problem: Office Connector tries to download crossdomain.xml from http://crossdomain.xml, which does not exist.

      This file belongs in /templates/extra/conversion/crossdomain.xml, part of Office Connector's jar file.

      When one visits a page with a viewfile macro, the plugin will try to download crossdomain.xml (as a URL) rather than correctly specifying it as a resource to be retrieved from Confluence. In doing so, it tries to download from http://crossdomain.xml - causing a http 502 error code.

      In a reported case, this slows performance for viewfile macros eg. by 10 seconds as the proxy server tries to search for this url.

            [CONFSERVER-18949] Viewfile macro performance problems

            Already reviewed previously.

            Stefan Saasen (Inactive) added a comment - Already reviewed previously.

            Hi Brian,

            This should have been fixed in version 1.11 of the Office connector plugin that was shipped with Confluence 3.3.
            Is this still an issue with that (or a later) version of the Office connector plugin?

            Best regards,
            Stefan

            Stefan Saasen (Inactive) added a comment - Hi Brian, This should have been fixed in version 1.11 of the Office connector plugin that was shipped with Confluence 3.3. Is this still an issue with that (or a later) version of the Office connector plugin? Best regards, Stefan

            This has been fixed in version 1.11 of the Office connector plugin.

            Stefan Saasen (Inactive) added a comment - This has been fixed in version 1.11 of the Office connector plugin.

            This was never fixed within the application as far as I am aware. We ended up having to resolve this from our internal proxy with a special rule to ensure the http://crossdomain.xml url did not stall things.

            Brian Sloane added a comment - This was never fixed within the application as far as I am aware. We ended up having to resolve this from our internal proxy with a special rule to ensure the http://crossdomain.xml url did not stall things.

            What version is this fixed for?

            Mark Hrynczak (Inactive) added a comment - What version is this fixed for?

            In our case, this bux is blockinfg.
            Due to a VPN configuration, the browser open a popup to try to solve the missing DNS entry each time our users look at a page containing this macro.
            Please provide us a solution or word around.

            Philippe Kernevez added a comment - In our case, this bux is blockinfg. Due to a VPN configuration, the browser open a popup to try to solve the missing DNS entry each time our users look at a page containing this macro. Please provide us a solution or word around.

            Hello Brian,
            I have looked at this and it does not seem to be something that can easily be patched. However, I will continue to try to find a solution to this problem.

            Daniel (Inactive) added a comment - Hello Brian, I have looked at this and it does not seem to be something that can easily be patched. However, I will continue to try to find a solution to this problem.

            This continues to be a major complaint of our users when trying to embed files within a Confluence page. We have attempted to resolve this in the short term on the proxy side of things but haven't been able to accomplish this.

            Is this something that can be provided as a quick patch in the short term rather than waiting for a newer version of Confluence and/or the Office Connector?

            Brian Sloane added a comment - This continues to be a major complaint of our users when trying to embed files within a Confluence page. We have attempted to resolve this in the short term on the proxy side of things but haven't been able to accomplish this. Is this something that can be provided as a quick patch in the short term rather than waiting for a newer version of Confluence and/or the Office Connector?

              ssaasen Stefan Saasen (Inactive)
              rhartono Roy Hartono [Atlassian]
              Affected customers:
              3 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: