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Bug
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Resolution: Support Request
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High
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None
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None
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None
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None
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Environment Information
Confluence Information
Confluence Home D:/Apps/confluence_live/home
Uptime 10 minutes, 9 seconds
Confluence Version 3.0.2
Build Number 1636
Support Entitlement Number
Daily XML Backup EnabledSystem Information
System Date Thursday, 05 Nov 2009
System Time 16:45:52
System Favourite Colour Lemon chiffon
Java Version 1.6.0_14
Java Vendor Sun Microsystems Inc.
JVM Version 1.0
JVM Vendor Sun Microsystems Inc.
JVM Implementation Version 14.0-b16
Java Runtime Java(TM) SE Runtime Environment
Java VM Java HotSpot(TM) Server VM
Java Input Arguments -Dcatalina.base=D:\Apps\confluence_live\confluence-3.0.2-std -Dcatalina.home=D:\Apps\confluence_live\confluence-3.0.2-std -Djava.endorsed.dirs=D:\Apps\confluence_live\confluence-3.0.2-std\endorsed -Djava.io.tmpdir=D:\Apps\confluence_live\confluence-3.0.2-std\temp -XX:MaxPermSize=256m vfprintf -Xms1024m -Xmx1024m
User Name VA-WEBSITE1$
System Language en
System Timezone America/New_York
Operating System Windows Server 2008 6.0
OS Architecture x86
Filesystem Encoding Cp1252
Application Server Working Directory C:\Windows\system32
Temp Directory D:\Apps\confluence_live\confluence-3.0.2-std\temp
Application Server Apache Tomcat/6.0.14
Servlet Version 2.5
Server Base Url http://beta.gavialliance.orgJava VM Memory Statistics
Total Memory 1010 MB
Free Memory 838 MB
Used Memory 171 MB
Memory Graph
[Used Memory (17 %)] [Free Memory (83 %)]
83 % FreeDatabase Information
Database Dialect net.sf.hibernate.dialect.SQLServerIntlDialect
Database Connection URL jdbc:jtds:sqlserver://VA-WEBSITE1-SQL:1433/confluence_live
Database Driver Name net.sourceforge.jtds.jdbc.Driver
Database Driver Version 1.2
Database Connection Transaction Isolation Read committed
Database name Microsoft SQL Server
Database version 09.00.4053
Database Latency 15 ms
Application Server Apache Tomcat/6.0.14
Servlet Version 2.5
Server Base Url http://beta.gavialliance.orgPlugins
Name Version Vendor Enabled or Disabled
Adaptavist Chat 0.0.17-inbox Adaptavist.com Ltd Enabled
Adaptavist Community Bubbles 1.6-m3 Adaptavist.com Ltd Enabled
Adaptavist Content Formatting Macros 1.6.12 Adaptavist.com Ltd Enabled
Adaptavist GAVI Plugin 0.3 Adaptavist.com Ltd Enabled
Adaptavist Replace and Render 1.0.0 Adaptavist.com Ltd Enabled
Adaptavist Theme Builder 3.4.0-M5-conf3 Adaptavist.com Ltd Disabled
Advanced Macros 1.6.2.10 Atlassian Pty Ltd Enabled
Atlassian UI Plugin 1.0.2 Atlassian Pty Ltd Enabled
Attachment Extractors 1.0-SNAPSHOT Atlassian Enabled
Basic Macros 1.4 Atlassian Pty Ltd Enabled
Cache Plugin 3.2.1 Bob Swift, Jason Dillon, and other contributors Enabled
Calendar Plugin 2.7.2-gavi-0.2 Atlassian Software Systems Pty Ltd Enabled
Chart Plugin 1.13 Atlassian Pty Ltd Enabled
Clickr Theme 2.5 Atlassian Pty Ltd Disabled
Code Macro 1.5 Atlassian Pty Ltd Enabled
Comalatech Viaduct Plugin 1.0-beta3 Comala Technology Solutions, Inc. Enabled
Compatibility Macros 1.5 Atlassian Pty Ltd Disabled
Confluence Atlassian Plugin Repository 2.1.4 Adaptavist.com Ltd Enabled
Confluence Attachments Plugin 2.15 Atlassian Pty Ltd Enabled
Confluence Blogging RPC Plugin 1.2.4 Atlassian Pty Ltd Enabled
Confluence Contributors Plugin 1.2.3 Atlassian Pty Ltd Enabled
Confluence HTML Macros 1.8 Atlassian Pty Ltd Enabled
Confluence Invite Plugin 1.5 Atlassian Pty Ltd Enabled
Confluence PDF Export 1.2 (unknown) Enabled
Confluence Remote API 3.0.2 Atlassian Software Systems Enabled
Confluence Thread Dump Plugin 1.2 Atlassian Enabled
Confluence Usage Stats 0.11 Atlassian Pty Ltd Disabled
Dashboard Macros 1.13 Atlassian Pty Ltd Enabled
Dynamic Task List 2 Plugin 3.2.5 Atlassian Pty Ltd Enabled
French language pack 1.15 Atlassian Software Systems Enabled
German language pack 1.10 Atlassian Software Systems Enabled
IM Presence NG Plugin 2.6 Atlassian Pty Ltd Enabled
Information Macros 1.2 Atlassian Pty Ltd Enabled
JIRA Macros 2.8.15 Atlassian Pty Ltd Enabled
Layout Macros 1.3 Atlassian Pty Ltd Enabled
Left Navigation Theme 2.7 Atlassian Pty Ltd Disabled
Live Search Macros 2.10 Atlassian Pty Ltd Enabled
Mail Page Plugin 1.8 Atlassian Disabled
Office Connector plugin 1.5 Atlassian Pty Ltd Enabled
Page Information Tools 1.2.9 Adaptavist.com Ltd Enabled
Page Tree 1.12 Atlassian Enabled
Profile Macros 1.0 Atlassian Software Systems Enabled
Shared Application Access Layer API 2.0.3 Atlassian Pty Ltd Enabled
Shared Application Access Layer Confluence Plugin 2.0.3 Atlassian Software Systems Enabled
Social Bookmarking Plugin 1.3.1 Atlassian Pty Ltd Enabled
Table of Contents Plugin 2.4.11 CustomWare Asia Pacific Enabled
Tabular Metadata 2.8 Atlassian Pty Ltd Enabled
TinyMCE Editor Plugin 3.0.2 Atlassian Enabled
UWC Importer Admin Panel 1.1 Atlassian Software Systems Enabled
User Lister 2.4.3 Atlassian Pty Ltd Enabled
User Status 1.0 Atlassian Software Systems Enabled
WebDAV Plugin 2.4 Atlassian Pty Ltd Enabled
Widget Connector 1.3 Atlassian EnabledLicense Details
Support Entitlement Number None
Server ID BP76-LOEU-WHBY-WGJ9
Clustered falseSystem Properties
java.vm.version java.vm.version
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java.vendor.url java.vendor.url
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catalina.useNaming catalina.useNaming
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java.io.tmpdir java.io.tmpdir
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java.awt.printerjob java.awt.printerjob
java.version java.version
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tomcat.util.buf.StringCache.byte.enabled tomcat.util.buf.StringCache.byte.enabled
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java.class.path java.class.path
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os.arch os.arch
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sun.boot.library.path sun.boot.library.path
common.loader common.loader
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user.timezone user.timezone
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user.country user.country
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de (DE)
en (GB)
fr (FR)Environment Information Confluence Information Confluence Home D:/Apps/confluence_live/home Uptime 10 minutes, 9 seconds Confluence Version 3.0.2 Build Number 1636 Support Entitlement Number Daily XML Backup Enabled System Information System Date Thursday, 05 Nov 2009 System Time 16:45:52 System Favourite Colour Lemon chiffon Java Version 1.6.0_14 Java Vendor Sun Microsystems Inc. JVM Version 1.0 JVM Vendor Sun Microsystems Inc. JVM Implementation Version 14.0-b16 Java Runtime Java(TM) SE Runtime Environment Java VM Java HotSpot(TM) Server VM Java Input Arguments -Dcatalina.base=D:\Apps\confluence_live\confluence-3.0.2-std -Dcatalina.home=D:\Apps\confluence_live\confluence-3.0.2-std -Djava.endorsed.dirs=D:\Apps\confluence_live\confluence-3.0.2-std\endorsed -Djava.io.tmpdir=D:\Apps\confluence_live\confluence-3.0.2-std\temp -XX:MaxPermSize=256m vfprintf -Xms1024m -Xmx1024m User Name VA-WEBSITE1$ System Language en System Timezone America/New_York Operating System Windows Server 2008 6.0 OS Architecture x86 Filesystem Encoding Cp1252 Application Server Working Directory C:\Windows\system32 Temp Directory D:\Apps\confluence_live\confluence-3.0.2-std\temp Application Server Apache Tomcat/6.0.14 Servlet Version 2.5 Server Base Url http://beta.gavialliance.org Java VM Memory Statistics Total Memory 1010 MB Free Memory 838 MB Used Memory 171 MB Memory Graph [Used Memory (17 %)] [Free Memory (83 %)] 83 % Free Database Information Database Dialect net.sf.hibernate.dialect.SQLServerIntlDialect Database Connection URL jdbc:jtds:sqlserver://VA-WEBSITE1-SQL:1433/confluence_live Database Driver Name net.sourceforge.jtds.jdbc.Driver Database Driver Version 1.2 Database Connection Transaction Isolation Read committed Database name Microsoft SQL Server Database version 09.00.4053 Database Latency 15 ms Application Server Apache Tomcat/6.0.14 Servlet Version 2.5 Server Base Url http://beta.gavialliance.org Plugins Name Version Vendor Enabled or Disabled Adaptavist Chat 0.0.17-inbox Adaptavist.com Ltd Enabled Adaptavist Community Bubbles 1.6-m3 Adaptavist.com Ltd Enabled Adaptavist Content Formatting Macros 1.6.12 Adaptavist.com Ltd Enabled Adaptavist GAVI Plugin 0.3 Adaptavist.com Ltd Enabled Adaptavist Replace and Render 1.0.0 Adaptavist.com Ltd Enabled Adaptavist Theme Builder 3.4.0-M5-conf3 Adaptavist.com Ltd Disabled Advanced Macros 1.6.2.10 Atlassian Pty Ltd Enabled Atlassian UI Plugin 1.0.2 Atlassian Pty Ltd Enabled Attachment Extractors 1.0-SNAPSHOT Atlassian Enabled Basic Macros 1.4 Atlassian Pty Ltd Enabled Cache Plugin 3.2.1 Bob Swift, Jason Dillon, and other contributors Enabled Calendar Plugin 2.7.2-gavi-0.2 Atlassian Software Systems Pty Ltd Enabled Chart Plugin 1.13 Atlassian Pty Ltd Enabled Clickr Theme 2.5 Atlassian Pty Ltd Disabled Code Macro 1.5 Atlassian Pty Ltd Enabled Comalatech Viaduct Plugin 1.0-beta3 Comala Technology Solutions, Inc. Enabled Compatibility Macros 1.5 Atlassian Pty Ltd Disabled Confluence Atlassian Plugin Repository 2.1.4 Adaptavist.com Ltd Enabled Confluence Attachments Plugin 2.15 Atlassian Pty Ltd Enabled Confluence Blogging RPC Plugin 1.2.4 Atlassian Pty Ltd Enabled Confluence Contributors Plugin 1.2.3 Atlassian Pty Ltd Enabled Confluence HTML Macros 1.8 Atlassian Pty Ltd Enabled Confluence Invite Plugin 1.5 Atlassian Pty Ltd Enabled Confluence PDF Export 1.2 (unknown) Enabled Confluence Remote API 3.0.2 Atlassian Software Systems Enabled Confluence Thread Dump Plugin 1.2 Atlassian Enabled Confluence Usage Stats 0.11 Atlassian Pty Ltd Disabled Dashboard Macros 1.13 Atlassian Pty Ltd Enabled Dynamic Task List 2 Plugin 3.2.5 Atlassian Pty Ltd Enabled French language pack 1.15 Atlassian Software Systems Enabled German language pack 1.10 Atlassian Software Systems Enabled IM Presence NG Plugin 2.6 Atlassian Pty Ltd Enabled Information Macros 1.2 Atlassian Pty Ltd Enabled JIRA Macros 2.8.15 Atlassian Pty Ltd Enabled Layout Macros 1.3 Atlassian Pty Ltd Enabled Left Navigation Theme 2.7 Atlassian Pty Ltd Disabled Live Search Macros 2.10 Atlassian Pty Ltd Enabled Mail Page Plugin 1.8 Atlassian Disabled Office Connector plugin 1.5 Atlassian Pty Ltd Enabled Page Information Tools 1.2.9 Adaptavist.com Ltd Enabled Page Tree 1.12 Atlassian Enabled Profile Macros 1.0 Atlassian Software Systems Enabled Shared Application Access Layer API 2.0.3 Atlassian Pty Ltd Enabled Shared Application Access Layer Confluence Plugin 2.0.3 Atlassian Software Systems Enabled Social Bookmarking Plugin 1.3.1 Atlassian Pty Ltd Enabled Table of Contents Plugin 2.4.11 CustomWare Asia Pacific Enabled Tabular Metadata 2.8 Atlassian Pty Ltd Enabled TinyMCE Editor Plugin 3.0.2 Atlassian Enabled UWC Importer Admin Panel 1.1 Atlassian Software Systems Enabled User Lister 2.4.3 Atlassian Pty Ltd Enabled User Status 1.0 Atlassian Software Systems Enabled WebDAV Plugin 2.4 Atlassian Pty Ltd Enabled Widget Connector 1.3 Atlassian Enabled License Details Support Entitlement Number None Server ID BP76-LOEU-WHBY-WGJ9 Clustered false System Properties java.vm.version java.vm.version com.sun.jndi.ldap.connect.pool.maxsize com.sun.jndi.ldap.connect.pool.maxsize java.vendor.url java.vendor.url sun.jnu.encoding sun.jnu.encoding java.vm.info java.vm.info user.dir user.dir sun.cpu.isalist sun.cpu.isalist java.awt.graphicsenv java.awt.graphicsenv sun.os.patch.level sun.os.patch.level catalina.useNaming catalina.useNaming com.sun.jndi.ldap.connect.pool.debug com.sun.jndi.ldap.connect.pool.debug java.io.tmpdir java.io.tmpdir user.home user.home java.awt.printerjob java.awt.printerjob java.version java.version file.encoding.pkg file.encoding.pkg package.access package.access java.vendor.url.bug java.vendor.url.bug file.encoding file.encoding line.separator line.separator java.vm.specification.vendor java.vm.specification.vendor tomcat.util.buf.StringCache.byte.enabled tomcat.util.buf.StringCache.byte.enabled catalina.home catalina.home java.vm.vendor java.vm.vendor java.class.path java.class.path sun.io.unicode.encoding sun.io.unicode.encoding user.variant user.variant user.language user.language os.arch os.arch user.name user.name java.runtime.version java.runtime.version sun.boot.class.path sun.boot.class.path package.definition package.definition sun.desktop sun.desktop sun.cpu.endian sun.cpu.endian awt.toolkit awt.toolkit com.sun.jndi.ldap.connect.pool.authentication com.sun.jndi.ldap.connect.pool.authentication sun.boot.library.path sun.boot.library.path common.loader common.loader java.home java.home java.vm.name java.vm.name java.endorsed.dirs java.endorsed.dirs com.sun.jndi.ldap.connect.pool.timeout com.sun.jndi.ldap.connect.pool.timeout sun.management.compiler sun.management.compiler java.naming.factory.initial java.naming.factory.initial java.runtime.name java.runtime.name catalina.base catalina.base com.sun.jndi.ldap.connect.pool.prefsize com.sun.jndi.ldap.connect.pool.prefsize java.library.path java.library.path file.separator file.separator shared.loader shared.loader java.specification.vendor java.specification.vendor java.vm.specification.version java.vm.specification.version server.loader server.loader com.sun.jndi.ldap.connect.pool.initsize com.sun.jndi.ldap.connect.pool.initsize user.timezone user.timezone os.name os.name path.separator path.separator java.ext.dirs java.ext.dirs sun.arch.data.model sun.arch.data.model java.specification.name java.specification.name os.version os.version com.sun.jndi.ldap.connect.pool.protocol com.sun.jndi.ldap.connect.pool.protocol user.country user.country java.class.version java.class.version java.vendor java.vendor java.vm.specification.name java.vm.specification.name java.specification.version java.specification.version java.naming.factory.url.pkgs java.naming.factory.url.pkgs Installed Languages de (DE) en (GB) fr (FR)
NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.
The client site is down and they are not able to use their wiki.
Immediatley after starting confluence it is throwing a cluster panic on a single node install ... see attached log.
NB: the reference to builder before the panic is due to the fact that the plugin has been DISABLED to ensure that it is NOT the cause of the problem.
I have applied the patch found here: http://jira.atlassian.com/browse/CONF-17136
2009-11-05 16:36:23,823 INFO [Thread-1] [com.atlassian.confluence.lifecycle] init Confluence is ready to serve
2009-11-05 16:36:24,683 WARN [http-443-2] [atlassian.confluence.themes.DefaultThemeManager] extractTheme Unable to find configured theme module: com.adaptavist.confluence.themes.sitebuilder:sitebuilder
-- url: /dashboard.action | userName: anonymous
2009-11-05 16:36:25,464 WARN [http-443-2] [atlassian.confluence.themes.DefaultThemeManager] extractTheme Unable to find configured theme module: com.adaptavist.confluence.themes.sitebuilder:sitebuilder
-- action: combined
2009-11-05 16:36:30,027 ERROR [DefaultQuartzScheduler_Worker-6] [org.quartz.core.JobRunShell] run Job DEFAULT.ClusterSafetyJob threw an unhandled Exception:
java.lang.RuntimeException: More than one cluster safety number in database.
at com.atlassian.confluence.cluster.safety.HibernateClusterSafetyDao.getClusterSafetyNumberObject(HibernateClusterSafetyDao.java:40)
at com.atlassian.confluence.cluster.safety.HibernateClusterSafetyDao.setSafetyNumber(HibernateClusterSafetyDao.java:24)
at com.atlassian.confluence.cluster.safety.DefaultClusterSafetyManager.verify(DefaultClusterSafetyManager.java:36)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:304)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:106)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.atlassian.spring.interceptors.SpringProfilingInterceptor.invoke(SpringProfilingInterceptor.java:20)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at $Proxy68.verify(Unknown Source)
at com.atlassian.confluence.cluster.safety.ClusterSafetyJob.executeJob(ClusterSafetyJob.java:13)
at com.atlassian.confluence.setup.quartz.AbstractClusterAwareQuartzJobBean.surroundJobExecutionWithLogging(AbstractClusterAwareQuartzJobBean.java:63)
at com.atlassian.confluence.setup.quartz.AbstractClusterAwareQuartzJobBean.executeInternal(AbstractClusterAwareQuartzJobBean.java:46)
at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:86)
at org.quartz.core.JobRunShell.run(JobRunShell.java:203)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(Simple
- blocks
-
CONFSERVER-17434 run Job DEFAULT.ClusterSafetyJob threw an unhandled Exception: java.lang.RuntimeException: More than one cluster safety number in database.
- Closed
- is related to
-
CONFSERVER-17136 NonClusterManager does not prevent concurrent execution of jobs
- Closed
- relates to
-
CONFCLOUD-17495 Cluster panics immediatley on startup with PATCHED confluence 3.0.2
- Closed