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  1. Confluence Data Center
  2. CONFSERVER-17024

Improve instructions on the Confluence error page (500.jsp)

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    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Current content is:

      A system error has occurred — our apologies!

      Please ask your Confluence administrator to create a support issue on Atlassian's support system at http://support.atlassian.com with the following information:

      1. a description of your problem and what you were doing at the time it occurred
      2. a copy of the error and system information found below
      3. a copy of the application logs (if possible).

      Your Confluence administrator can use the support request form to create a support ticket which will include this information.

      We will respond as promptly as possible.
      Thank you!

      Return to site homepage...

      Proposed change:

      A system error has occurred — our apologies!

      For immediate troubleshooting, consult our knowledge base for a solution.

      If you would like to receive support from Atlassian's support team, ask your Confluence administrator to create a support issue on Atlassian's support system at http://support.atlassian.com with the following information:

      1. a description of your problem and what you were doing at the time it occurred
      2. a copy of the error and system information found below
      3. a copy of the atassian-confluence.log file

      Your Confluence administrator can use the support request form to create a support ticket which will include this information.

      We will respond as promptly as possible.
      Thank you!

      Return to site homepage...

            [CONFSERVER-17024] Improve instructions on the Confluence error page (500.jsp)

            Sen Geronimo made changes -
            Workflow Original: JAC Suggestion Workflow 4 [ 3579122 ] New: JAC Suggestion Workflow 3 [ 4328681 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow 2 [ 3181038 ] New: JAC Suggestion Workflow 4 [ 3579122 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3037250 ] New: JAC Suggestion Workflow 2 [ 3181038 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2531263 ] New: JAC Suggestion Workflow [ 3037250 ]
            Rachel Lin (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 [ 2288307 ] New: Confluence Workflow - Public Facing v4 [ 2531263 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 - TEMP [ 2182504 ] New: Confluence Workflow - Public Facing v3 [ 2288307 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 [ 1950643 ] New: Confluence Workflow - Public Facing v3 - TEMP [ 2182504 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing v2 [ 1763025 ] New: Confluence Workflow - Public Facing v3 [ 1950643 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Suggestion WF (TEMP) [ 1706061 ] New: Confluence Workflow - Public Facing v2 [ 1763025 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing [ 1377284 ] New: CONF Suggestion WF (TEMP) [ 1706061 ]

              rhartono Roy Hartono [Atlassian]
              jlargman Jeremy Largman
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                Created:
                Updated:
                Resolved: