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  1. Confluence Data Center
  2. CONFSERVER-16712

[Viewfile macro] Korean or Japanese (probably any multibyte lang) inside of shape in PPT file are broken with viewfile macro.

      Hi,

      This is Luke from Korean partner, Goldpithcer.

      We found there's some problem viewing PPT file with Korean inside of share type object.
      There's no problem inside of Text Box.

      Please check out the test.ppt file and screenshot attached.

      Thanks in advance
      Luke

        1. Snap1.png
          60 kB
          Luke Yang
        2. test.ppt
          566 kB
          Luke Yang

            [CONFSERVER-16712] [Viewfile macro] Korean or Japanese (probably any multibyte lang) inside of shape in PPT file are broken with viewfile macro.

            Hi All

            Because this is a duplicate of CONF-25408 I'm going to close this issue as a duplicate. I'd like to keep all information related to this issue tracked against a single issue. If you'd like to comment or vote on this then please add your updates to CONF-25408.

            Regards
            Steve Haffenden
            Confluence Bugmaster
            [Atlassian]

            Steve Haffenden (Inactive) added a comment - Hi All Because this is a duplicate of CONF-25408 I'm going to close this issue as a duplicate. I'd like to keep all information related to this issue tracked against a single issue. If you'd like to comment or vote on this then please add your updates to CONF-25408 . Regards Steve Haffenden Confluence Bugmaster [Atlassian]

            I have changed priority from Major to Critical based on the suggestion by our Expert Ricksoft. They think this is a very severe issue which could influence all CSK characters regions and they can do nothing for it because the office connector is not open source. Please review it.

            Sean Osawa (Inactive) added a comment - I have changed priority from Major to Critical based on the suggestion by our Expert Ricksoft. They think this is a very severe issue which could influence all CSK characters regions and they can do nothing for it because the office connector is not open source. Please review it.

            This issue also happens with Japanese characters.
            I suggest changing the title of the issue to multibyte or similar so it would get more attention.

            Masahiro Iwao added a comment - This issue also happens with Japanese characters. I suggest changing the title of the issue to multibyte or similar so it would get more attention.

            jay kim added a comment -

            Thanks Stefan.
            However, I already use java 1.6.

            Here's my environment:
            -------------------------------------------------------------------------------------------------------------------
            [root@it bin]# uname -srv
            Linux 2.6.18-164.15.1.el5xen #1 SMP Wed Mar 17 12:04:23 EDT 2010

            [root@it bin]# ./startup.sh
            If you encounter issues starting up Confluence Standalone, please see the Installation guide at http://confluence.atlassian.com/display/DOC/Confluence+Installation+Guide
            Using CATALINA_BASE: /home/confluence
            Using CATALINA_HOME: /home/confluence
            Using CATALINA_TMPDIR: /home/confluence/temp
            Using JRE_HOME: /usr/java/jdk1.6.0_19

            [root@it bin]# ps aux
            root 2186 50.0 37.8 1137272 595416 pts/0 Sl 19:32 2:26 /usr/java/jdk1.6.0_19/bin/java -Xms256m -Xmx512m -XX:MaxPermSize=256m -Djava.awt.headless=true -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=/home/confluence/conf/logging.properties -Djava.endorsed.dirs=/home/confluence/endorsed -classpath :/home/confluence/bin/bootstrap.jar:/home/confluence/bin/commons-logging-api.jar -Dcatalina.base=/home/confluence -Dcatalina.home=/home/confluence -Djava.io.tmpdir=/home/confluence/temp org.apache.catalina.startup.Bootstrap start
            -------------------------------------------------------------------------------------------------------------------

            and this is bug screen shot.
            http://twitpic.com/1rs35c

            jay kim added a comment - Thanks Stefan. However, I already use java 1.6. Here's my environment: ------------------------------------------------------------------------------------------------------------------- [root@it bin] # uname -srv Linux 2.6.18-164.15.1.el5xen #1 SMP Wed Mar 17 12:04:23 EDT 2010 [root@it bin] # ./startup.sh If you encounter issues starting up Confluence Standalone, please see the Installation guide at http://confluence.atlassian.com/display/DOC/Confluence+Installation+Guide Using CATALINA_BASE: /home/confluence Using CATALINA_HOME: /home/confluence Using CATALINA_TMPDIR: /home/confluence/temp Using JRE_HOME: /usr/java/jdk1.6.0_19 [root@it bin] # ps aux root 2186 50.0 37.8 1137272 595416 pts/0 Sl 19:32 2:26 /usr/java/jdk1.6.0_19/bin/java -Xms256m -Xmx512m -XX:MaxPermSize=256m -Djava.awt.headless=true -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=/home/confluence/conf/logging.properties -Djava.endorsed.dirs=/home/confluence/endorsed -classpath :/home/confluence/bin/bootstrap.jar:/home/confluence/bin/commons-logging-api.jar -Dcatalina.base=/home/confluence -Dcatalina.home=/home/confluence -Djava.io.tmpdir=/home/confluence/temp org.apache.catalina.startup.Bootstrap start ------------------------------------------------------------------------------------------------------------------- and this is bug screen shot. http://twitpic.com/1rs35c

            Luke Yang added a comment -

            Hi, Stefan.

            Thanks for the update.
            We are going to check this out.

            Cheers,
            Luke

            Luke Yang added a comment - Hi, Stefan. Thanks for the update. We are going to check this out. Cheers, Luke

            Using different Java versions on the same system yields different results:

            OS: Ubuntu 9.10 (Linux ubuntu 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16 14:04:26 UTC 2009 i686 GNU/Linux)

            On this system the error can be reproduced with Java 1.5 (java version "1.5.0_17") but the ppt renders ok with Java 1.6 (java version "1.6.0_20").

            Stefan Saasen (Inactive) added a comment - - edited Using different Java versions on the same system yields different results: OS: Ubuntu 9.10 (Linux ubuntu 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16 14:04:26 UTC 2009 i686 GNU/Linux) On this system the error can be reproduced with Java 1.5 (java version "1.5.0_17") but the ppt renders ok with Java 1.6 (java version "1.6.0_20").

            jay kim added a comment -

            Now, I'm investigating the proper wiki system for our company with 3 subsidiary companies and 5 branches.
            I think Confluence is the best wiki for our company, but it is really important feature to use office macro.

            I look forward to your response. Thanks~^^

            jay kim added a comment - Now, I'm investigating the proper wiki system for our company with 3 subsidiary companies and 5 branches. I think Confluence is the best wiki for our company, but it is really important feature to use office macro. I look forward to your response. Thanks~^^

            jay kim added a comment -

            I have the same problem on Confluence ver 3.2.1_01. Is it unsolved yet??

            jay kim added a comment - I have the same problem on Confluence ver 3.2.1_01. Is it unsolved yet??

            Luke Yang added a comment -

            Hi Anatoli

            Thanks for reply.
            Yes, Office connector plugin version is 1.5.

            Cheers,
            Luke

            Luke Yang added a comment - Hi Anatoli Thanks for reply. Yes, Office connector plugin version is 1.5. Cheers, Luke

            Anatoli added a comment - - edited

            Hi Luke,

            Thanks for reporting this issue. Would I be right in assuming that you are using version 1.5 of the Office Connector plugin?

            Anatoli.

            Anatoli added a comment - - edited Hi Luke, Thanks for reporting this issue. Would I be right in assuming that you are using version 1.5 of the Office Connector plugin? Anatoli.

              shaffenden Steve Haffenden (Inactive)
              81cb3bb65d52 Luke Yang
              Affected customers:
              6 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: