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  1. Confluence Data Center
  2. CONFSERVER-16709

External User Management option is confusing, does not work properly and should be removed

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      According to the Confluence documentation, when you enable External User Management, "...assignment of permissions to groups and users is still carried out within Confluence, but the creation of groups and users is not." The last bit is incorrect and has been since Confluence 2.9.3.

      In Confluence 2.10 and up, while External User Management is enabled you can still create local users and groups. In Confluence 2.9.3, the option to add new users/groups is greyed out when External User Management is enabled.

      In Confluence 3.5, the option is still confusingly broken, and the new user directories configuration adds additional complexity. The option should be removed and Confluence should be smart enough to display only options in the UI that make sense. For example, if there are no read-write directories enabled, then public sign-up and adding a user should be prevented or disabled.

        1. Screen Shot 2014-01-17 at 3.06.13 PM.png
          Screen Shot 2014-01-17 at 3.06.13 PM.png
          37 kB

            [CONFSERVER-16709] External User Management option is confusing, does not work properly and should be removed

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2893609 ] New: CONFSERVER Bug Workflow v4 [ 2985650 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2774390 ] New: JAC Bug Workflow v3 [ 2893609 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2734450 ] New: JAC Bug Workflow v2 [ 2774390 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2399855 ] New: JAC Bug Workflow [ 2734450 ]
            Alex Yakovlev (Inactive) made changes -
            Labels Original: affects-server bugfix external-user-management loyalty revamp New: affects-server external-user-management loyalty revamp
            Alex Yakovlev (Inactive) made changes -
            Labels Original: affects-server bugfix external-user-management revamp New: affects-server bugfix external-user-management loyalty revamp
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2298915 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2399855 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2233566 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2298915 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2195022 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2233566 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1926131 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2195022 ]

              alwang Alice Wang (Inactive)
              mtaylor@atlassian.com Maleko Taylor (Inactive)
              Affected customers:
              34 This affects my team
              Watchers:
              25 Start watching this issue

                Created:
                Updated:
                Resolved: