IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
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  1. Confluence Data Center
  2. CONFSERVER-15964

Unable to purge the trash if notification for old version of a page is present

      1. View an old version of a page
      2. Choose "Watch" from the tools menu
      3. View the current version of that page
      4. Remove that page
      5. Go to space admin and purge the trash
      6. You will get an exception because of a foreign key constraint

      The problem here is that purging the trash does not delete notifications on old versions of a page (which should never exist anyway).

      Workaround

      Backup your database before attempting to perform this! (the following removes all notifications from all deleted pages in the space):

      1. Identify the SPACEID of the space which you are trying to purge all trash from, via this query:
        SELECT * FROM SPACES;
        
      2. Use the SPACEID in the following query (this query is applicable to Confluence 5.3 only):
        DELETE FROM NOTIFICATIONS WHERE CONTENTID IN (SELECT CONTENTID FROM CONTENT WHERE (CONTENT_STATUS = 'deleted' AND SPACEID = <SPACEID>) OR PREVVER IN (SELECT CONTENTID FROM CONTENT WHERE CONTENT_STATUS = 'deleted' AND SPACEID = <SPACEID>));
        
      3. Run the query above, then try to purge the trash again

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Confluence Data Center'
            1. Confluence Data Center
            2. CONFSERVER-15964

            Unable to purge the trash if notification for old version of a page is present

                1. View an old version of a page
                2. Choose "Watch" from the tools menu
                3. View the current version of that page
                4. Remove that page
                5. Go to space admin and purge the trash
                6. You will get an exception because of a foreign key constraint

                The problem here is that purging the trash does not delete notifications on old versions of a page (which should never exist anyway).

                Workaround

                Backup your database before attempting to perform this! (the following removes all notifications from all deleted pages in the space):

                1. Identify the SPACEID of the space which you are trying to purge all trash from, via this query:
                  SELECT * FROM SPACES;
                  
                2. Use the SPACEID in the following query (this query is applicable to Confluence 5.3 only):
                  DELETE FROM NOTIFICATIONS WHERE CONTENTID IN (SELECT CONTENTID FROM CONTENT WHERE (CONTENT_STATUS = 'deleted' AND SPACEID = <SPACEID>) OR PREVVER IN (SELECT CONTENTID FROM CONTENT WHERE CONTENT_STATUS = 'deleted' AND SPACEID = <SPACEID>));
                  
                3. Run the query above, then try to purge the trash again

                        shaffenden Steve Haffenden (Inactive)
                        ckiehl Chris Kiehl
                        Votes:
                        2 Vote for this issue
                        Watchers:
                        7 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            shaffenden Steve Haffenden (Inactive)
                            ckiehl Chris Kiehl
                            Affected customers:
                            2 This affects my team
                            Watchers:
                            7 Start watching this issue

                              Created:
                              Updated:
                              Resolved: