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  1. Confluence Data Center
  2. CONFSERVER-14667

In the RTE, Shortcut keys aren't intuitive for Mac users

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    Description

      Problem

      Mac users keyboard shortcuts aren't supported in the RTE. When they try to do it, the appropriate action doesn't happen. They often then assume that this functionality isn't available.

      Example: Users use Command + Z to undo something. This doesn't map to the RTE Ctrl+C so when it comes to undoing tables, the control doesn't work.

      Discovered during user sessions.

      Fix

      Using Javascript, map the shortcut controls to key combinations that Mac Users are used to. Ensure that the tooltip text reflects this.

      Reason for priority

      This is a commonly encountered problem with Mac Users and a source of user frustration.

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              srussell Stephen Russell [Atlassian]
              srussell Stephen Russell [Atlassian]
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              Dates

                Created:
                Updated:
                Resolved: