Outlook 2007 is unable to read Confluence RSS feeds over HTTPS

XMLWordPrintable

      CSP-19738 is reference. Outlook 2007 is unable to retrieve RSS feeds via SSL. Displays a server not found type of error.

      I recognize that this appears to be a client side issue but I'm opening this as a request anyway because:

      • Enterprises tend to use Office and are slowly upgrading to Office 2007. Outlook 2007, with its RSS support, will quickly become the defacto RSS reader for these companies.
      • Microsoft and Atlassian have partnered to present the SharePoint / Confluence connection. SharePoint 2007 is full of RSS capabilities and Outlook 2007 will be Microsoft's recommended default reader. Atlassian should leverage the partnership to resolve the SSL RSS issue.
      • As companies become more security minded we're seeing that they're SSL protecting more and more of their web enabled applications. Confluence is on that list so I would expect to see more and more SSL related issues arise.

      Update: I just finished doing some Googling and, according to a statement made by Sean Lyndersay, the PM of the RSS Team back in Sep of 06, Outlook 2007 DOES support SSL-encrypted feeds. (reference). This suggests that the issue is indeed on the Confluence side after all.

            Assignee:
            Matt Ryall
            Reporter:
            Peter Raymond
            Votes:
            7 Vote for this issue
            Watchers:
            12 Start watching this issue

              Created:
              Updated:
              Resolved: